Occupational Health Front Desk Specialist

Saicon; Palo Alto (CA); On-site; USD 30,000 - 39,000; Part time

Job summary

Stanford University’s Occupational Health Center is seeking an experienced temporary Medical Receptionist/Assistant to staff the first-floor front desk and support EH&S operations. You will greet patients, verify details, and coordinate with clinicians to ensure efficient care delivery.

The role includes front desk duties, appointment scheduling, and basic clinical support under supervision. The position focuses on professional patient interactions, careful data entry in the EHR, and

Qualifications

• Associate degree or higher combined with 2+ years of medical front office or reception experience.
• Experience using EHR systems and scheduling software.
• Strong phone skills and ability to multitask in a busy clinic environment.

Responsibilities

• Greet and check in/out patients; verify demographics and contact information.
• Direct patients to the appropriate areas; assist with mobility needs as required.
• Answer multi-line phone lines and emails; schedule and reschedule appointments; coordinate follow-ups.
• Process referrals, faxes, and records; scan and upload documents into the EHR.
• Enter claim numbers, injury dates, and adjuster information into patient records.
• Manage EHR task queues and route documents to providers for review.
• Coordinate with EH&S staff to track surveillance compliance and exams.
• Maintain patient privacy and ensure HIPAA compliance at all times.
• Provide general clinical support under provider supervision as needed.

Skills

Phone etiquette

Multitasking

HIPAA compliance

English communication

Customer service

Education

Associate degree

Tools

EHR software

Microsoft Office

Job description

Stanford University’s Occupational Health Center is seeking an experienced temporary Medical Receptionist/Assistant to staff the first-floor front desk and support EH&S operations. You will greet patients, verify details, and coordinate with clinicians to ensure efficient care delivery.

The role includes front desk duties, appointment scheduling, and basic clinical support under supervision. The position focuses on professional patient interactions, careful data entry in the EHR, and