Onsite Front Desk Medical Assistant - Occupational Health

Avispa Technology; Palo Alto (CA); Presencial; USD 40.000 - 57.000; Tempo integral

Benefícios oferecidos por esta vaga

Group medical

Dental

Vision

Life insurance

Retirement savings program

Paid Sick Leave

Resumo da vaga

A leading university is seeking a Front Desk Medical Assistant to staff the front desk of an occupational health center and EH&S group on site at Stanford, CA. The role involves patient check-in, triage, scheduling, and coordination with clinicians.

Responsibilities include handling calls, maintaining EHR records, and assisting with workers' compensation coordination. Requires 2+ years of front office experience and an associate degree; bilingual skills are a plus.

Qualificações

• 2+ years of medical front office or reception experience.
• 3-5 years in onsite academic or industrial occupational medicine clinic with surveillance testing preferred.
• Associate degree required.
• Experience with EHR and scheduling software; proficient in MS Office.
• HIPAA training and ability to handle confidential information.
• Spanish fluency or other language skills preferred.

Responsabilidades

• Serve as first point of contact for patients, vendors, and visitors; greet, check in/out, and direct attendees; maintain privacy.
• Answer and triage multi-line calls and emails; schedule/reschedule appointments and follow-ups.
• Process documents in the EHR; input claim numbers and adjuster information; manage EHR task queues.
• Coordinate periodic exams and surveillance compliance; assist with workers' compensation coordination and authorizations.
• Order supplies and assist with opening/closing duties; perform clinical support tasks under supervision.

Conhecimentos

Medical front office

HIPAA compliance

EHR

Scheduling software

MS Office (Outlook, Excel)

Spanish (optional)

Clear communication

Formação

Associate degree

Ferramentas

EHR system

Descrição da vaga

A leading university is seeking a Front Desk Medical Assistant to staff the front desk of an occupational health center and EH&S group on site at Stanford, CA. The role involves patient check-in, triage, scheduling, and coordination with clinicians.

Responsibilities include handling calls, maintaining EHR records, and assisting with workers' compensation coordination. Requires 2+ years of front office experience and an associate degree; bilingual skills are a plus.