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Saint Francis Hospital and Medical Center is seeking an Occupational Health Assistant. This position requires providing front desk support, managing patient data, and ensuring exceptional customer service in a healthcare environment. The ideal candidate will have prior medical office experience and excellent organizational skills to assist in delivering high-quality patient care.
Position Purpose
Provides front desk medical office support services for the Medical and Administrative Directors. Performs a wide range of secretarial/administrative functions while supporting and assisting the staff of Occupational Health & Health Promotion. Independently drafts memos and general correspondence with little or no supervision. Maintains a broad familiarity with the scope of services, functions and procedures of the department. Assists the Site Manager with special projects and with the supervision of volunteers. Occasional coverage at another departmental site may be required. Medical reception duties as required by Site Manager
What you will do
Greet patients to department in a pleasant, professional and efficient manner and ensures that the wait time is comfortable
Answer phones and provide exceptional customer service
Prepare and maintain patient's records, obtains accurate insurance and registration information
Perform other special assignments as requested. Support staff with clerical tasks and participates in care team meetings
Minimum Qualifications
High School diploma or equivalent required; College coursework in secretarial or medical sciences preferred
3 to 5 years medical office secretarial experiences preferable
Familiarity with Medical Terminology; Coding experience preferred
Must be well organized, communicate clearly and maintain a calm and professional manner
Position Highlights and Benefits
Full-Time 40hr Mon-Fri, 8-4:30
Ministry/Facility Information
Saint Francis Hospitaliscommitted to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.