Observation Supervisor - Per Diem

Mass General Brigham; Newton (MA); Vor Ort; USD 27.000 - 39.000; Vollzeit

Zusammenfassung

Mass General Brigham seeks a capable supervisor to lead a cohesive medical team at Newton-Wellesley Hospital. The role focuses on maintaining effective communication among patients, nursing staff and physicians, ensuring quality care and smooth daily operations.

The position emphasizes staff coaching, training, and adherence to policies, with a strong commitment to teamwork, patient-centered care, and continuous improvement in a high-paced hospital environment.

Qualifikationen

• High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred.
• 3-5 years experience in Medical Office/Hospital/Managed Care and 2-3 years supervisory/leadership experience preferred.
• Ability to provide consistent quality patient care with attention to detail, strong organizational skills and time management.

Aufgaben

• Supervises staff and organizes and monitors work processes.
• Recruits, selects, orients, and trains employees; supports personal growth.
• Coaches, counsels, and disciplines employees as needed.
• Plans, monitors, and evaluates job results.
• Implements and enforces systems, policies, and procedures.

Kenntnisse

Leadership

Staff coaching

Organization

Time management

Problem solving

Communication

Ausbildung

High School Diploma or Equivalent

Associate's Degree in Related Field

Jobbeschreibung

Site: Newton-Wellesley HospitalMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryResponsible for maintaining and managing a cohesive medical team and facilitate good communication between patients, nursing staff and physicians. Does this position require Patient Care? YesEssential Functions: Accomplishes department objectives by supervising staff and organizing and monitoring work processes.-Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.-Accomplishes staff job results by coaching, counseling, and disciplining employees.-Plans, monitors, and appraises job results.-Implements and enforces systems, policies, and procedures.QualificationsEducationHigh School Diploma or Equivalent required or Associate's Degree Related Field of Study preferredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsExperienceMedical Office/Hospital/Managed Care Experience 3-5 years required and Supervisory/Leadership Experience 2-3 years preferredKnowledge, Skills and Abilities- A demonstrated ability to provide consistent quality patient care with a keen eye for detail, organizational skills and effective time management.- Experience instructing clinical support employees on proper treatment procedures.- A positive attitude and a propensity for leadership and team-building.- Ability to problem-solve under pressure.Additional Job Details (if applicable)Physical RequirementsStanding Frequently (34-66%)Walking Frequently (34-66%)Sitting Occasionally (3-33%)Lifting Frequently (34-66%) 35lbs+ (w/assisted device)Carrying Frequently (34-66%) 20lbs - 35lbsPushing Occasionally (3-33%)Pulling Occasionally (3-33%)Climbing Rarely (Less than 2%)Balancing Frequently (34-66%)Stooping Occasionally (3-33%)Kneeling Occasionally (3-33%)Crouching Occasionally (3-33%)Crawling Rarely (Less than 2%)Reaching Frequently (34-66%)Gross Manipulation (Handling) Frequently (34-66%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)Remote TypeOnsiteWork Location2014 Washington StreetScheduled Weekly Hours0Employee TypePer DiemWork ShiftRotating (United States of America)Pay Range$19.81 - $28.30/HourlyGrade4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.