OBGYN Medical Assistant — Patient Care & Clinic Support

Rochester Regional Health; New York (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health's OBGYN department at The Women's Center at Clinton is seeking a Medical Assistant to support clinical operations and deliver patient-centered care in a busy outpatient setting.

This role requires performing EKGs, phlebotomy, vital signs, and assisting with procedures, while handling check-in/check-out, referrals, and education. A strong focus on customer service and teamwork is essential for success in this 40-hour week, 830–5 schedule.

Qualifications

• 2 years of pre-hospital care or acute/critical care preferred.
• Strong customer service, computer, and communication skills.
• Medical Assistant Certification preferred.
• For Elder ONE Employment: 1 year experience with frail, elderly population preferred

Responsibilities

• Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
• Obtain and document patient vital signs, history, and screenings; promptly report abnormalities.
• Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing.
• Assist providers and nursing staff during procedures and clinical care activities.
• Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
• Provide patient education and instructions under provider or RN guidance.
• Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
• Order and track clinical supplies; assemble information packets and support provider communications.
• Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management.
• Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
• Escort patients to ancillary services (e.g., lab, radiology) as needed.
• Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
• Compile data from patient records for quality assurance and improvement activities when requested.
• Process payments and charge entry; manage non‑clinical office supplies and distribute mail.
• Perform other duties as assigned to ensure smooth practice operations.

Skills

Customer service

Computer skills

Communication skills

Pre-hospital/acute care experience

Elder care experience

Education

Associates degree preferred

Medical Assistant Certification preferred

Job description

Rochester Regional Health's OBGYN department at The Women's Center at Clinton is seeking a Medical Assistant to support clinical operations and deliver patient-centered care in a busy outpatient setting.

This role requires performing EKGs, phlebotomy, vital signs, and assisting with procedures, while handling check-in/check-out, referrals, and education. A strong focus on customer service and teamwork is essential for success in this 40-hour week, 830–5 schedule.