Medical Assistant—Patient Care & Clinic Support

105 Unity Hospital of Rochester; United States; On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health in Rochester, NY, seeks a Medical Assistant to support Family Medicine with clinical and administrative duties. The role includes performing EKGs, phlebotomy, vital signs, and patient education to enhance care delivery and office operations.

Responsibilities cover pre-visit planning, documentation, specimen handling, and coordination of referrals along with insurance verification and patient communications.

Qualifications

• Associates degree preferred.
• 2 years of pre-hospital care activities or acute/critical care experience preferred.
• Strong customer service, computer, and communication skills.
• Medical Assistant Certification preferred.
• For Elder ONE Employment: 1 year experience with frail, elderly population preferred.

Responsibilities

• Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
• Obtain and document patient vital signs, history, and screenings; promptly report abnormalities.
• Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing.
• Assist providers and nursing staff during procedures and clinical care activities.
• Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
• Provide patient education and instructions under provider or RN guidance.
• Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
• Order and track clinical supplies; assemble information packets and support provider communications.
• Patient Interaction & Administrative Duties Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management.
• Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
• Escort patients to ancillary services (e.g., lab, radiology) as needed.
• Team & Practice Support Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
• Compile data from patient records for quality assurance and improvement activities when requested.
• Process payments and charge entry; manage non-clinical office supplies and distribute mail.
• Perform other duties as assigned to ensure smooth practice operations.

Skills

Customer service

Computer skills

Communication skills

Education

Associate degree preferred

Medical Assistant Certification preferred

Tools

EMR software

Job description

Rochester Regional Health in Rochester, NY, seeks a Medical Assistant to support Family Medicine with clinical and administrative duties. The role includes performing EKGs, phlebotomy, vital signs, and patient education to enhance care delivery and office operations.

Responsibilities cover pre-visit planning, documentation, specimen handling, and coordination of referrals along with insurance verification and patient communications.