OB/Gyn Triage and Clinical Support Registered Nurse

Upland Hills Health; Dodgeville (WI); On-site; USD 54,000 - 66,000; Part time

Benefits offered by this job

Comprehensive benefits for part-time &

PTO begins day one

Retirement plan with employer matching

Two wellness centers free of charge

Employer-sponsored events

Job summary

Upland Hills Health is seeking a Part-time OB/Gyn Triage and Clinical Support Registered Nurse to join the Specialty Clinics. The RN will provide triage, care coordination, patient education, and clinical support across the OB/Gyn service line.

The role emphasizes telephone triage, chart review, and timely access to care, with collaboration across providers and departments. Clinic operations and patient education are key focus areas in this dynamic outpatient setting.

Qualifications

• Current unrestricted Wisconsin RN license required.
• Current CPR certification required.
• One or more years of nursing experience; ambulatory, OB/Gyn, or triage preferred.
• Clinic/outpatient or specialty practice experience strongly preferred.
• Knowledge of women's health and OB/Gyn care is preferred.
• Strong assessment, clinical judgment, and prioritization skills.
• Excellent communication with patients, families, and providers.
• Ability to work independently within RN scope while collaborating with team.
• Experience with electronic health records (Epic preferred) and MS Office.

Responsibilities

• Provide triage and clinical support for OB/Gyn and Specialty Clinics.
• Manage telephone calls, MyChart messages, and patient inquiries.
• Evaluate symptoms using triage protocols and nursing assessment.
• Coordinate dispositions: emergencies, appointments, referrals, nurse interventions.
• Document assessments, recommendations, interventions, and patient responses in EHR.
• Support urgent patient needs and walk-ins, coordinating high-priority appointments.
• Process prescription refills per established protocols.
• Educate patients on women's health, preventive care, medications, and follow-up.
• Serve as a care coordination link between patients, providers, and community resources.
• Assist with direct patient care activities and clinical workflows as assigned.
• Support clinic operations: patient rooming, procedures, and nursing functions.
• Monitor patient flow to ensure timely delivery of services.
• Participate in quality improvement, patient safety, and performance initiatives.
• Ensure continuity of care by sharing pertinent information with departments.
• Maintain compliance with policies, procedures, and nursing standards.
• Participate in orientation and training of new staff.
• Perform other duties as assigned.

Skills

Nursing assessment

Clinical triage

Patient education

Communication skills

Care coordination

ClearTriage app

Epic experience

Microsoft Office

Telephone triage

Independent work

Education

Registered Nurse (RN) license

Tools

Epic EMR

ClearTriage

Phone systems

Job description

Position Title: OB/Gyn Triage and Clinical SupportRegistered Nurse (RN)

Location: Upland Hills Health - Specialty Clinics

Role & Department: OB/Gyn Triage and Clinical Support RNin the UHH Specialty Clinics

Hours & Shift: Part-time (0.7 FTE) Day Shift Position. Variable days and hours based on clinic needs. No weekends or holidays.

Position Summary:

The OB/Gyn Triage Registered Nurse provides professional nursing care, patient triage, care coordination, patient education, and clinical support services for the Specialty Clinics department. This role serves as a primary resource for patients seeking guidance regarding women's health concerns and works collaboratively with providers to ensure timely access to care. The position will include a combination of telephone triage, care coordination, and direct patient care responsibilities, with the clinical support component evolving based on departmental needs.

Role Responsibilities:

• Utilize nursing judgment, collaboration with providers, established protocols, and the ClearTriage clinical decision-support application to evaluate patient symptoms, support care recommendations, and facilitate timely access to care.
• Collaborate with triage and clinical staff throughout the organization and provide cross-department triage coverage as needed to support patient care operations and staffing needs.
• Manage incoming patient telephone calls, MyChart messages, and patient inquiries requesting healthcare services or medical guidance.
• Evaluate patient symptoms and healthcare needs utilizing established triage protocols, nursing assessment skills, and provider guidance.
• Coordinate appropriate dispositions, including emergency care recommendations, provider appointments, specialty referrals, and nurse-directed interventions.
• Obtain provider input as needed to determine the most appropriate clinical course of action.
• Accurately document patient concerns, assessments, recommendations, interventions, and patient responses within the electronic health record.
• Support providers in addressing urgent patient concerns and walk-in patient needs when appropriate.
• Coordinate and schedule urgent or high-priority patient appointments.
• Manage prescription refill requests in accordance with established protocols.
• Provide patient education related to women's health, preventive care, treatment plans, medications, procedures, and follow-up recommendations.
• Serve as a care coordination resource between patients, providers, specialty services, and community resources.
• Assist providers with direct patient care activities, procedures, and clinical workflows as assigned.
• Support clinic operations by assisting with patient rooming, clinical procedures, and other nursing functions as needed.
• Monitor patient flow and assist in ensuring patients receive recommended services in a timely manner.
• Participate in quality improvement, patient safety, and departmental performance improvement initiatives.
• Ensure continuity of care by communicating and forwarding pertinent clinical information to appropriate departments and providers.
• Maintain compliance with organizational policies, procedures, regulatory requirements, and nursing standards of practice.
• Participate in the orientation and training of new staff as assigned.
• Perform other duties and responsibilities as assigned.

Qualifications:

• Current unrestricted Wisconsin Registered Nurse (RN) license required.
• Current CPR certification required.
• One or more years of nursing experience required; ambulatory care, women's health, OB/Gyn, or triage experience preferred.
• Previous clinic, outpatient, or specialty practice experience strongly preferred.
• Demonstrated knowledge of women's health and OB/Gyn-related care preferred.
• Strong nursing assessment and clinical decision-making skills.
• Ability to prioritize multiple patient concerns in a fast-paced environment.
• Excellent communication and interpersonal skills when interacting with patients, families, providers, and community resources.
• Ability to work independently within the RN scope of practice while collaborating effectively within a multidisciplinary team.
• Experience utilizing electronic health records (Epic preferred).
• Proficiency with Microsoft Office applications.
• Ability to remain calm and effective during urgent or stressful patient situations.
• Commitment to providing compassionate, patient-centered care.

Employee Benefits:

• Comprehensive benefits packages available for both part-time and full-time employees!
• Paid Time Off (PTO) benefits begin accruing on day one!
• Retirement Plan with employer matching available!
• Two wellness center facilities available free of charge for employees and at a minimal fee for spouses!
• Numerous employer-sponsored events throughout the year celebrating our employees!

Why Upland Hills Health:

Upland Hills Health consistently ranks as a high-performing healthcare organization in Southwestern Wisconsin. Located just 40 minutes from Madison, WI and Dubuque, IA, our service area offers vibrant communities and beautiful scenery. For more than 100 years, Upland Hills Health has remained committed to delivering exceptional healthcare close to home. Our community-minded staff emphasizes quality, comprehensive care while providing a welcoming and compassionate experience for every patient. Here, neighbors care for neighbors.