OB-GYN Patient Financial Advocate

Banner Health; Loveland (CO); On-site; USD 25,000 - 37,000; Full time

Job summary

Banner Health in Loveland, Colorado seeks a Patient Financial Services Representative for the OB-GYN clinic. The role involves greeting patients, verifying demographics and insurance, collecting payments, and scheduling visits in a busy clinical setting.

The ideal candidate has strong communication skills, experience in patient finances, and proficiency with standard office software. Work hours are day shifts, with on-site duties and collaborative teamwork across departments.

Qualifications

• High school diploma/GED or equivalent.
• Experience in patient financial services or insurance industry.
• Ability to manage multiple tasks with minimal supervision.
• Strong interpersonal, oral, and written communication skills.
• Proficiency with common office software.

Responsibilities

• Check-in patients and verify demographics and insurance.
• Verify insurance coverage and referrals/authorizations.
• Collect patient liability and explain payment policies and options.
• Enter payments and reconcile daily transactions.
• Schedule appointments and manage patient flow.
• Communicate with care team and patients to resolve issues.
• Respond to patient records requests.

Skills

Communication

Customer service

Multi-tasking

Education

High school diploma/GED

Tools

Office software

Job description

Banner Health in Loveland, Colorado seeks a Patient Financial Services Representative for the OB-GYN clinic. The role involves greeting patients, verifying demographics and insurance, collecting payments, and scheduling visits in a busy clinical setting.

The ideal candidate has strong communication skills, experience in patient finances, and proficiency with standard office software. Work hours are day shifts, with on-site duties and collaborative teamwork across departments.