OB/GYN Medical Assistant I — Compassionate Clinical Support

UnitedHealth Group; Norwood (MA); On-site; USD 22,000 - 34,000; Full time

Job summary

UnitedHealth Group in West Roxbury, MA is hiring a Medical Assistant to support clinicians with routine procedures, prepare patients for exams, and ensure data is complete in the EMR.

You will manage patient flow, measure vital signs, assist with point-of-care tests, and help maintain accurate records while complying with safety and privacy practices.

Qualifications

• Must have a high school diploma or equivalent and a Medical Assistant certification.
• Current BLS certification or able to obtain within 30 days.
• 3+ years of experience in a clinical setting and 1+ year as a Medical Assistant.
• Proficient with EMR and basic computer software.
• Knowledge of reagent stability and testing procedures.
• ACLS may be required based on specialty.

Responsibilities

• Provides efficient flow of patients to optimize appointment availability.
• Greets and escorts patients to exam rooms.
• Prepare patients for examination; measures vital signs.
• Assists clinicians with routine procedures and tests.
• Ensures EMR is up to date with medical info and tests.
• Reconciles medications and manages refills; notes any changes.

Skills

BLS Certification

EMR experience

Computer literacy

Education

High School diploma or equivalency

Medical Assistant Certification

Tools

Word processing

Spreadsheet software

EMR system familiarity

Job description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

Location: West Roxbury, MA

Department: OB/GYN

Schedule: Full time, 40 hours/weekly, first shift - schedule may vary depending on clinic needs

As the Medical Assistant, you will assist clinicians with routine clinical procedures and tests in the exam room. Advises patients of preparation and testing required for exams. Ensures all pre-visit work required for exam is completed and that lab and other test results are available in the electronic medical record (EMR). You will also provide direct clinical support to one or more assigned clinicians.

Primary Responsibilities:

• Provides efficient flow of patients to optimize patient appointment availability
• Greets and escorts patients to exam rooms according to policy and procedures
• Prepare patient for examination; Measures vital signs, such as blood pressure, pulse rate, weight, and height
• Assist clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre-visit testing required for exams specific to the department
• Ensures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date
• Keeps patients informed of visit status, unforeseen delays and other relevant information
• Reconcile medications and sets up pending refills. Discontinues prescriptions that are no longer active
• Assists in resolving minor patients' concerns and complaints as appropriate
• Orders and performs point of care testing on patients; classified as waived testing (e.g., strep, urine, hcg and glucose testing)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification
• Current American Heart Association Basic Life Support (BLS) or the ability to obtain within 30 days of hire
• 3+ years of experience in a clinical setting
• 1+ years of experience as a Medical Assistant
• Computer experience with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience
• Demonstrated knowledge of reagent stability and storage
• Demonstrated knowledge of the testing procedure and factors influencing test results

Preferred Qualifications:

• Graduate of medical assistant certification program
• Advanced Cardiac Life Support (ACLS) may be required based on specialty

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $25.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.