OB Coordinator

Sea Mar Community Health Centers; Washington; On-site; USD 19,250 - 24,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) options

Paid time off starting at 24 days per year

Job summary

Sea Mar Community Health Centers seeks a full-time OB Coordinator for their Salmon Creek Medical Clinic. This role involves OB tracking from pregnancy confirmation through postpartum care. The OB Coordinator will provide point of care services, actively listen to patients, and work with clinical teams to ensure quality care.

Ideal candidates will have strong organizational and communication skills, a high school diploma, and at least two years' experience in a health services setting. The position offers a diverse work environment and comprehensive benefits, including health insurance and paid time off.

Qualifications

• Must have critical thinking skills and maintain confidentiality.
• Must be able to work independently and prioritize workload.
• Knowledge of medical terminology and behavioral health topics.

Responsibilities

• Perform prenatal intake and document data into the EPIC system.
• Assist patients with pregnancy management and connect them to resources.
• Manage referral processes and prepare reports for provider meetings.

Skills

Critical thinking

Organizational skills

Communication skills

Interpersonal skills

Problem solving

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Experience in health or social services

Tools

Microsoft Word

Microsoft Excel

Electronic Health Record systems

Job description

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position: Sea Mar is a mandatory COVID-19 and flu vaccine organization.

OB Coordinator Posting #25813

Hourly Rate: $19.25

Position Summary

OB Coordinator position available for our busy Salmon Creek Medical Clinic. This position is full-time Monday through Friday, 8:00 am to 5:00 pm. The OB Coordinator is responsible for carrying out the primary functions of OB tracking, which begins when the pregnancy is confirmed and continues through the first six weeks of postpartum support. The OB Coordinator will participate in daily huddles, identify the patient's needs according to protocols, and provide point of care services and education. The OB Coordinator will work closely with the patient and clinical team members to ensure that all clinical measures are addressed in a timely manner. The OB Coordinator is responsible for enhancing quality and patient-centered care at Sea Mar Community Health Centers and integration with other Sea Mar and external services as needed. This position will provide excellent customer service by using active listening skills, greeting and providing all care and services to patients in a professional and sincere manner. The OB Coordinator will make each patient their priority when providing services and assisting them to meet their individual needs.

Essential Duties and Responsibilities

• Perform the prenatal intake and obtain past medical history
• Document the information gathered during the intake process into the EPIC
• Provide updates and information in regards to shared OB and MSS clients when relevant or requested by providers
• Assist patients with management of their pregnancy and link patients to social support services
• Perform all duties assigned by Supervisor (referrals, scheduling, phone calls, assist MSS groups, letters)
• Participate in weekly interdepartmental meetings such as the MSS meeting and the OB provider meeting
• Manage the referral process for regular and specialty referrals from scheduling, tracking, and ensuring patient attendance
• Complete the prenatal contract and paperwork with client and provide a brief orientation of services at their intake appointment
• Send letters and perform follow-up phone calls to patients for planned visits
• Advocate for patient services with community, social service, and medical providers
• Connect patients to Sea Mar and non-Sea Mar resources as appropriate and track all resources available to patients. These services may include but are not limited to insurance enrollment, preventive health services, behavioral health, dental, and care management
• Track patient's adherence with plan of care in electronic and communicate outcomes to providers
• Prepares monthly reports for provider meetings and monthly updated reports of the prenatal panel
• Ensures OB Database is updated on a regular basis when in knowledge of deliveries, transfer of care, miscarriages/terminations of pregnancy, changes to EDD and changes of Provider
• Other duties as assigned by supervisors

Qualifications

• Must be able to work independently, prioritize workload, and meet deadlines
• Must have critical thinking skills and maintain confidentiality
• Excellent organizational skills and ability to handle a variety of tasks simultaneously
• Knowledge of medical terminology and/or behavioral health topics
• Strong decision making and prioritization skills
• Ability to work respectfully and professionally with the community, patients, families and staff
• Able to work effectively in a multi-cultural environment with a diverse population
• Sympathetic, mature, responsible, and reliable
• Strong patient engagement, interpersonal, and communication skills and ability to establish a therapeutic relationship with the patient
• Knowledge of the Patient-Centered Medical Home Model and motivational interviewing skills a plus

Knowledge, Skills and Abilities

• Knowledge of evidence-based standards of care for obstetric care issues
• Knowledge of and proficient in Microsoft Word, Excel, Power Point, and Outlook
• Ability to utilize and document relevant patient information in the Electronic Health Record
• Knowledge of community resources
• Ability to work in a fast paced community health care setting
• Ability to think analytically and problem solve in a multidisciplinary team and independently
• Ability to deal effectively with difficult people and situations
• Ability to communicate effectively with diverse communities
• Ability to manage time effectively and prioritize tasks
• Ability to analyze patient care data
• Ability to identify client learning needs and to assess client's knowledge, skill level and readiness for learning
• Ability to maintain the privacy and security of sensitive and confidential information in all formats including verbal, written and electronic; and adhere to policies and procedures related to local, state and federal privacy requirements
• Excellent communication and customer service skills
• Critical thinking skills
• Ability to understand and implement process improvement activities
• Bilingual English/Spanish or English/Russian preferred.

Reasoning Ability

• Must be able to work independently, use good judgement in the performance of duties, have good problem solving skills and be open to change processes

Education and/or Experience

• High school diploma and continued education in areas of health or social services, or at least one year of experience in those areas
• 2 years' experience in a health and human services setting is preferred
• This position must obtain Basic Life Support (BLS) CPR within 90 days of hire date and is required to maintain current BLS CPR throughout employment

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer

• Medical
• Dental
• Vision
• Prescription coverage
• Life Insurance
• Long Term Disability
• EAP (Employee Assistance Program)
• Paid-time-off starting at 24 days per year + 10 paid Holidays

We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.

How to Apply

To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Kristina Vega Mendoza, MA Supervisor, at [e-mail].

Sea Mar is an Equal Opportunity Employer.

Posted: 11/21/2023
External candidates considered after 11/24/2023
This position is represented by Office and Professional Employees International Union (OPEIU).