OB Advocate

Family Health Center of Worcester, Inc.; Worcester (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Family Health Center of Worcester, Inc. is seeking a Spanish bilingual OB Advocate to perform outreach and general case management for patients with a focus on OB health needs.

The role emphasizes a multidisciplinary approach to address medical, nutritional, psychosocial, and health education requirements, while upholding agency policies and standards. Strong written and verbal communication, plus solid computer skills, are essential.

Qualifications

• Ability to perform patient assessments and coordinate with outside agencies.
• Case management experience strongly preferred.
• Proven written and verbal communication skills.

Responsibilities

• Performs outreach and general case management for health center patients focusing on OB health needs.
• Works with a multidisciplinary team to meet medical, nutritional, psychosocial, and health education needs.
• Adheres to agency policies, procedures, and funder guidelines.
• Maintains professional boundaries and ethical standards; ensures timely, efficient, patient-centered care.

Skills

Written communication

Verbal communication

Computer skills

Education

BA/BS preferred

Two to four years post high school training

Tools

Microsoft Word

Excel

Outlook

Job description

We are seeking a Spanish bilingual candidate to join our team at Family Health Center of Worcester!

Position Summary: The OB Advocate will perform outreach and general case management for health center patients by focusing on their OB health needs and will use a multidisciplinary team approach to meet medical, nutritional, psychosocial, and health education needs of clients and patients.

Essential Duties and Responsibilities:

• Maintains working knowledge of and adheres to the program Manual, agency handbook and Policies and Procedures
• Commitment to providing cost conscious, fiscally responsible, timely, efficient, effective, safe, patient-centered, culturally competent, equitable, and participatory health care.
• Attends all required trainings as per Agency Policy, Program Manual and Funder Guidelines.
• Arrives on time for work and remains at work for whole shift and have regular and predicable attendance.
• Maintains appropriate boundaries and ethical standards with staff, clients, visitors and outside providers as detailed in Agency Policy.
• Maintains positive and professional working relationship with co-workers, managers, clients, visitors and outside providers
• Strong and clear written and verbal communication skills
• Excellent computer skills (included but not limited to Microsoft Word, Excel and Outlook)
• Embodies the following values as set forth in the strategic plan: Compassion, Knowledge is power, equity and inclusion, excellence, courage and capacity to change.
• Acts as a role model to carry out the vision of: Humanity and Healing, provide responsive services, foster opportunities for positive change, bring forward innovation with a purpose, build and promote productive partnerships, strive to be the Employer of Choice, and act as Good Stewards in the communities we serve.
• Any and all other duties as assigned.

Qualifications and Education Requirements

One of the following combinations of education and employment experience must be met in order to be considered for the position:

Education

And

Experience

Two to four years post high school training required. BA/BS strongly preferred.

Minimum of two years relevant work or volunteer experience required.

Proven ability to perform patient assessment and collaborate and coordinate with outside agencies is required.

• Case management experience including proven organizational skills are strongly preferred.