Oakley - Sales Supervisor

Oakley, Inc.; Wrentham (MA); On-site; USD 76,000 - 130,000; Full time

Job summary

A leading company in eyewear is seeking a Sales Supervisor for their Wrentham Premium Outlet. The role focuses on exceptional customer service and management, with responsibilities including team training and compliance with visual presentation standards. Ideal candidates will possess strong communication skills and retail management experience.

Qualifications

• At least two years of retail experience in a specialized environment.
• At least one year of retail management experience.
• Strong communication skills including relationship-building.

Responsibilities

• Achieves high levels of performance and sales results.
• Assists the store manager in managing employees and maximizing sales.
• Oversees compliance with policies and prepares merchandise displays.

Skills

Communication

Team Management

Customer Service

Bilingual

Job description

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If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions ), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa ), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network ), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Discover more by following us on LinkedIn !

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.

GENERAL FUNCTION The sales supervisor works closely with the store manager to learn all aspects of store management. As a member of the management team, the sales supervisor provides exceptional customer service, achieves sales volumes, adheres to Oakley's visual presentation standards, and maximizes profits by controlling expenses and protecting the company's assets. The sales supervisor collaborates with the store manager to provide advice, direction, and development to the store team in order to achieve all revenue, profit, and customer service objectives.

Main Tasks And Responsibilities

• Achieves high levels of performance and sales results.
• Assists the store manager in training and managing all employees in the execution of daily tasks and to maximize sales.
• Assigns employees to specific tasks and assists with scheduling work hours following the payroll matrix.
• Ensures compliance with company communications by overseeing the preparation of merchandise, displays, and presentations.
• Coordinates the restocking of merchandise and the flow of goods from the warehouse to the floor.
• Oversees the compliance of all staff with the company's policies, procedures, and established standards.
• Performs all other tasks assigned from time to time by the store manager.
  
  

Basic Qualifications

• At least two years of retail experience in a specialized environment
• At least one year of retail management experience
• Availability to work a flexible schedule and the hours necessary to open and/or close the store, including evenings, weekends, and holidays
• Strong communication skills (verbal and written), including strong relationship-building skills
• Ability to train staff and ensure their professional development as well as to establish relationships and utilize staff skills
• Ability to stand for almost the entire day or move around on the floor or in the warehouse
• Ability to maneuver merchandise and lift up to 40 lbs
• Physical activities include repetitive movements such as bending, kneeling, twisting, stretching, squatting, pushing, pulling, lifting, climbing, carrying, walking, reaching, and/or frequently using a stepladder.
• Bilingual
  
  

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Marketing Services

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