• Senior Manager, Product Strategy & Operations - eCommerce

Walmart; Bentonville (AR); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Job summary

Walmart is seeking a Senior Manager, Product Strategy & Operations in Bentonville, AR to lead complex technology programs driving operational excellence. The role emphasizes budgeting, ROI, and stakeholder engagement with executive leadership.

Responsibilities include defining goals, managing risks, and delivering measurable business value. The candidate will translate business needs into actionable tech solutions and report on performance to senior management.

Qualifications

• Experience leading complex technology programs with measurable business impact.
• Ability to translate business needs into actionable technology plans.
• Strong communication with executive leadership and cross-functional teams.

Responsibilities

• Lead initiatives and workstreams with clear goals, deliverables, and timelines.
• Oversee budgeting, cost monitoring, and resource allocation for technology programs.
• Develop business cases showing ROI and cost savings for initiatives.
• Collaborate with stakeholders to align requirements with strategy.
• Monitor performance metrics and risk, implementing mitigations.

Skills

Program management

Financial management

Stakeholder engagement

Technology strategy

Risk assessment

Executive reporting

Education

Bachelor’s degree in CS/IS/Eng/Finance

5+ years project/program management

Job description

Position Summary…

What you’ll do…

Location: Bentonville, Arkansas ONLY

The Senior Manager, Product Strategy & operations leads the planning and execution of multiple complex technology programs aligned with strategic objectives. This role requires expertise in program and financial management, stakeholder engagement, and technology strategy to drive operational excellence and deliver measurable business value. The position involves overseeing project delivery, managing risks, and fostering collaboration across teams to ensure successful outcomes. The incumbent will translate business needs into actionable plans, monitor performance metrics, and provide clear communication to executive leadership, supporting continuous improvement and innovation within the technology domain.

About the team:

The team enhances the omni-fulfillment experience for eCommerce by delivering a seamless shopping journey and efficient transaction processes. It focuses on improving customer and transaction experiences while driving growth and profitability for the eCommerce organization. Through strategic initiatives, prioritization, and innovative propositions, the team manages business operations and financial performance. Collaboration with stakeholders and alignment with technology strategies ensure successful program execution. The team is committed to operational excellence, continuous improvement, and delivering measurable results that support the organization’s overall objectives and long-term success.

What you’ll do:

• Lead key initiatives and workstreams, defining goals, deliverables, and schedules for multiple complex projects aligned with strategic objectives.
• Oversee financial management, including budgeting, cost monitoring, and resource allocation across technology operations programs.
• Develop business cases demonstrating return on investment and cost savings for technology initiatives.
• Collaborate with stakeholders to translate business requirements into actionable technology solutions and ensure alignment with organizational strategy.
• Monitor program performance metrics, identify risks, and implement mitigation plans to ensure successful delivery.
• Prepare and deliver clear, concise reports and executive presentations to support decision-making.
• Foster cross-functional collaboration to enhance operational efficiency and continuous improvement.

What you’ll bring:

• Extensive experience in program and financial management, including budgeting and cost control for multiple complex projects.
• Proven ability to define goals, deliverables, and schedules aligned with strategic objectives.
• Strong knowledge of technology strategies and their application within business domains.
• Expertise in stakeholder engagement, communication, and influencing to build consensus and drive action.
• Skilled in risk assessment, mitigation planning, and performance monitoring to ensure program success.
• Demonstrated capability in business operations, organizational strategy, and performance metric development.
• Proficient in preparing executive presentations and clear, concise reporting.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Option 1: Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.
• Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location…

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.