Analyst II, Technology Operations - eCommerce

Walmart; Bentonville (AR); On-site; USD 70,000 - 130,000; Full time

Benefits offered by this job

Stock

Health benefits

401(k)

Paid time off

Job summary

Walmart is seeking a data analytics professional to drive eCommerce decisions from Bentonville, AR. The role focuses on analyzing performance data, triaging transactability issues, and delivering data-driven insights to senior leaders.

You will work with AI tools to derive trends, support escalation workflows, and collaborate with business partners to align analytical methods and execution. A strong business sense and communication skills are essential.

Qualifications

• Bachelor’s degree in Computer Science, MIS, Industrial Engineering, Engineering Management, Business, Information Systems, PM/PMO, IT, Finance, or related area.
• 2 years’ experience in project management, program management, operations, or related area.

Responsibilities

• Analyze performance data to triage transactability issues and identify top drivers.
• Derive insights using data tools to inform business strategies and improve performance.
• Support escalations to ensure efficient, consistent operations.
• Collaborate with partners to align analytical approaches and execution.

Skills

Data analytics

Problem solving

Storytelling

Data-driven mindset

Stakeholder communication

SQL

Tableau

Looker

Python

Machine learning basics

Education

Bachelor’s degree in Computer Science/Engineering/Business/Operations/related area

Tools

Tableau

Looker

SQL

Job description

Position Summary…

What you’ll do…

Location: Bentonville, Arkansas Only

Want to help drive the future of eCommerce at a Fortune 1 Company? The Item Enablement team ensures customers can buy what they want how they want it, with a tech-powered, people-led approach that is helping to define the future of retail.This is a transformative opportunity leading the strategic management and delivery of key initiatives that support automated, sustainable processes, decisions and optimizations for what Walmart sells online.

What you’ll do

• Analyze business performance data to triage and root cause transactability issues using available systems and tools to identify top drivers and trends
• Leverage data and AI tools to derive insights, handle large datasets, and identify trends that inform business strategies on how to improve performance
• Support and manage reported transactability issues and escalation workflows to ensure process efficiency, operational consistency, and timely resolutions
• Collaborate with business partners to align analytical approaches and ensure consistent strategy execution

What you’ll bring

• Experience in data analytics, preferably in eCommerce retail or a similar high-volume environment
• Strong problem-solving skills with experience in project management
• Highly effective storytelling capabilities, building and presenting key insights to senior leaders and broad audiences
• A data-driven mindset, utilizing data insights to inform strategic decisions, identify business opportunities, and drive improvements
• Proactive in taking initiative, demonstrating ability to lead and manage projects independently and as part of a team
• Ability to adapt, pivot, and thrive in a fast-paced digital retail environment

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business Administration, Operations Management, or related area
• 2-5 years of experience in Data Analytics, eCommerce Operations, Project Management, or similar roles
• Experience in corporate-level storyboarding and communication skills, with excellent presentation abilities and interaction with both technical and non-technical stakeholders
• Experience in SQL and other data analysis tools, including visualization tools such as Tableau or Looker; familiarity with Python, R, and machine learning techniques for data analysis is preferred
  Preferred Qualifications Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
• Analytics - Big Data, Data Analysis and Insights, Statistical Programming Language
  At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
• Stock

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.
Option 2: 2 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location…

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.