NYSE Trading Operations Analyst - Live Support

Intercontinental Exchange Holdings, Inc.; San Francisco (CA); On-site; USD 81,600 - 106,500; Full time

Benefits offered by this job

Healthcare coverage (medical, dental, vision)

401(k) plan

Life insurance

Paid time off

Job summary

Intercontinental Exchange Holdings, Inc. is seeking a Trading Operations Analyst in San Francisco, California. This role requires providing support to NYSE Group live production trading platforms and assisting customers with trading-related queries. Ideal candidates will have a Bachelor’s degree, security licenses, and 3+ years of trading experience, along with strong analytical and problem-solving skills.

The position includes responsibilities like monitoring trading activity and executing daily procedures as well as communicating effectively with various stakeholders. Competitive base salary between $81,600 - $106,500 and a suite of employee benefits await the right candidate.

Qualifications

• 3+ years’ experience in a trading environment.
• Friendly and professional telephone manner.
• Proficient verbal and written communication skills.

Responsibilities

• Provide first line support to NYSE Group trading platforms.
• Monitor trading activity and perform daily checkout procedures.
• Assist member firms with trading questions.

Skills

Analytical and problem-solving skills

Interpersonal skills

Strong computer skills (MS Office)

Client-focused

Ability to work under pressure

Education

Bachelor's degree

Security licenses (Series 7, Series 63, Series 57)

Tools

MS Word

MS Excel

MS Access

MS PowerPoint

SQL

Job description

Intercontinental Exchange Holdings, Inc. is seeking a Trading Operations Analyst in San Francisco, California. This role requires providing support to NYSE Group live production trading platforms and assisting customers with trading-related queries. Ideal candidates will have a Bachelor’s degree, security licenses, and 3+ years of trading experience, along with strong analytical and problem-solving skills.

The position includes responsibilities like monitoring trading activity and executing daily procedures as well as communicating effectively with various stakeholders. Competitive base salary between $81,600 - $106,500 and a suite of employee benefits await the right candidate.