NYS OMH HBITS-08-15047 Expert Software Analyst (BA)

Voyatek; City of Albany (NY); Sur place; USD 70 000 - 76 000; Plein temps

Avantages offerts par ce poste

Flexible Work Schedules

Health, Dental, and Vision Insurance

Medical, Limited, & Dependent FSA

HSA with Employer Contributions

Company-Paid and Voluntary Life Ins

Long and Short-Term Disability

Insurance: Accident, Critical Illness,

Hospital Indemnity Insurance

401(k) Plan with Company Match

Wellhub Fitness and Wellness Platform

Pet Insurance

Training Opportunities

Employee Referral Bonus Program

Résumé du poste

Voyatek in Albany, NY is seeking an Expert Software Analyst (BA) to partner with agency unit stakeholders to document current processes and define To-Be requirements for new applications aligned with the agency's tech roadmap.

You will lead JAD sessions, interview stakeholders, and produce As-Is/To-Be diagrams, use cases, and functional specs. Healthcare experience preferred; Salesforce OmniStudio exposure is a plus; bachelor's in CS or IT.

Qualifications

• 84+ months of guiding large teams and industry experience.
• 84+ months documenting requirements with use of JAD, interviews, and user stories.
• 84+ months creating development artifacts: diagrams, wireframes, and specs.
• 36+ months healthcare applications experience (patient records, billing, HR).

Responsabilités

• Document and understand existing business processes and regulatory reporting.
• Lead As-Is/To-Be sessions and define To-Be business processes.
• Interview stakeholders to capture requirements for new apps.
• Collaborate across bureaus to understand mission-critical processes.
• Lead requirement workshops and validate with stakeholders.

Connaissances

Business Analysis

JAD Sessions

Requirements Elicitation

User Stories

Process Modeling

Stakeholder Interviewing

Formation

Bachelor's degree in Computer Science or Information Technology

Outils

Salesforce OmniStudio

UML

Wireframes

Development Artifacts

Description du poste

Opportunity Details: Full Time NYS OMH HBITS-08-15047 Expert Software Analyst (BA). Albany, NY

Voyatek delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide. For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We're more than a technology company -- we're an outcomes company. We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve. We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

Voyatek is seeking applicants to occupy the position of Expert Software Analyst (BA) within our team.

Key Responsibilities:

Expert Software Analyst who will work with agency unit stakeholders to document and understand existing business processes, specifically regarding compliance with applicable regulations and mandated reporting to the state or SAMHSA. This role will define To-Be requirements and processes to support the design and development of new applications in alignment with the agency's technology roadmap. Leading JAD sessions for As-Is/To-Be business processes/use cases. Interviewing stakeholders to document requirements for existing and new applications. Working across all bureaus and units to understand mission-critical business processes.

Qualifications:

• 84+ months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.

Preferred Qualifications:

• 84 Months experience performing analysis by eliciting then analyzing the stakeholder's business needs using a variety of analysis techniques including but not limited to JAD sessions, requirement elicitation sessions, conducting interviews, creating user stories, documenting As Is and To Be documents and diagrams, and converting those into verified and validated functional and non-functional requirements for development.
• 84 Months experience creating and maintaining software development artifacts for communication of requirements, including context diagrams, textual use cases, swim lane diagrams, report specifications, wireframes, user interface specifications, and non-functional requirements specifications.
• 84 Months experience facilitating requirement workshops, JAD sessions and structured walkthroughs, practicing effective communication to ensure requirements are understood, conveyed, and met.
• 72 Months experience creating test plans/cases, managing defects with development teams, and working with users on User Acceptance Testing.
• 72 Months experience managing requirements throughout the Requirements Management Lifecycle, including creation and execution of a Requirements Management Plan, requirements traceability, establishing requirements baselines and managing requirements change control.
• 36 Months experience working on various applications within healthcare including but not limited to patient records, billing and finance, human resources.
• 24 Months Experience with SalesForce - OmniStudio and Public Sector solutions. Salesforce Certified Business Analyst or Salesforce Administrator / Developer certifications. Bachelor's degree in Computer Science, Information Technology,Information systems or Software Engineering.

The wage range for this role reflects the wide array of factors considered in compensation decisions. These factors include, but are not limited to, skill sets, experience, training, licensure and certifications, and geographic location. Compensation decisions are based on the unique facts and circumstances of each case. A reasonable estimate of the hourly range is $51.00 - $55.00.

Benefits:

• Flexible Work Schedules
• Health, Dental, and Vision Insurance
• Medical, Limited, & Dependent Flexible Spending Accounts (FSA)
• Health Savings Account (HSA) with Employer Contributions
• Company-Paid and Voluntary Life Insurance
• Long and Short-Term Disability Insurance
• Accident, Critical Illness, & Hospital Indemnity Insurance
• 401(k) Retirement Plan with Company Match and Immediate Vesting
• Wellhub Fitness and Wellness Platform
• Pet Insurance
• Training Opportunities
• Employee Referral Bonus Program

We are committed to fostering a workplace that supports both your personal and professional aspirations. As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must successfully pass a pre-employment (post offer) background check.

The background check may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. Background check results will be evaluated in accordance with applicable law. For certain positions, additional client-specific background screenings may be required at the time of hire or in the future, in accordance with client requirements.

Voyatek provides equal employment opportunities to all employees and applicants for employment. Voyatek will make employment decisions without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions include all terms and conditions of employment, including recruitment and hiring, job assignment/ placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.