NYC Property Operations Assistant: Resident Relations

Argo Real Estate; New York (NY); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Performance-based bonuses

Medical benefits

401(k) matching

Tuition reimbursement

Cell phone stipend

Job summary

Argo Real Estate is seeking an Assistant Property Manager to support the day-to-day operations of a residential rental portfolio in New York City. The role will liaison between residents, building staff, vendors, and internal departments to ensure efficient operations and outstanding service.

The ideal candidate is organized, detail-oriented, and capable of thriving in a fast-paced environment while maintaining high professional standards.

Qualifications

• Minimum of 5 years of experience in property management, real estate, or a related administrative support role preferred.
• Experience with New York City residential property management is strongly preferred.
• Familiarity with NYC housing regulations and building operations is a plus.
• Exceptional organizational, follow-up, and time management skills.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.

Responsibilities

• Assist the Property Manager with daily administrative and operational responsibilities.
• Manage and maintain resident files, correspondence, and property documentation.
• Respond to emails professionally and in a timely manner.
• Answer and direct incoming telephone calls.
• Solicit and obtain estimates from contractors and vendors for repairs and maintenance.
• Monitor and maintain vacancy reports and coordinate move-ins & move-outs.
• Submit IT and Accounting support tickets.
• Maintain organized records and ensure accurate documentation.
• Coordinate calendars, meetings, and scheduling.
• Prepare meeting agendas, reports, and supporting documentation.

Skills

Property management

Customer service

Communication

MS Office

Tools

MDS

RapidPay

Excel

Outlook

Word

Job description

Argo Real Estate is seeking an Assistant Property Manager to support the day-to-day operations of a residential rental portfolio in New York City. The role will liaison between residents, building staff, vendors, and internal departments to ensure efficient operations and outstanding service.

The ideal candidate is organized, detail-oriented, and capable of thriving in a fast-paced environment while maintaining high professional standards.