NXE First Line Support Production Engineer - Chuck/SS (CWW Days)

ASML; Wilton (CT); On-site; USD 70,000 - 90,000; Full time

Job summary

ASML in Wilton, Connecticut is seeking a First Line Support Production Engineer to ensure uninterrupted production output through hands-on troubleshooting and continuous improvement initiatives.

The ideal candidate holds a Bachelor’s or Master’s degree in engineering and has experience in production engineering environments. Key responsibilities include real-time troubleshooting, documentation, and support for production issues.

Potential travel required, with a work environment under ISO standards. ASML values diversity and inclusion in its workforce.

Qualifications

• 2+ years of experience in a production engineering environment.
• Prior experience troubleshooting mechanical and/or electro-mechanical parts.
• Internship experience within a production environment.

Responsibilities

• Provide first-line troubleshooting support to production issues.
• Document all disturbances and resolutions accurately.
• Support and maintain SPC tracking for tooling and products.

Skills

Troubleshooting and analytical skills

Structured problem-solving methodologies

SPC and data-driven process control

Documentation of technical issues

Collaboration with cross-functional teams

Escalation management

Familiarity with quality processes

Education

Bachelor’s Degree in Mechanical, Electrical, or Mechatronics Engineering

Master’s Degree in relevant field

Job description

Overview

ASML US, LP brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy‑efficient microchips.

Position Summary

The First Line Support Production Engineer provides first‑line troubleshooting support to ensure uninterrupted production output. The role requires hands‑on troubleshooting of production issues, escalating when necessary, and driving continuous improvement through documentation, analysis, and collaboration.

Shift schedule: D1 – Sunday, Monday, Tuesday every other Saturday, 6 am‑6 pm; D2 – Wednesday, Thursday, Friday every other Saturday, 6 am‑6 pm.

Core Responsibilities

• First‑Line Troubleshooting & Problem‑Solving
• Spend 75% of time in the Cleanroom supporting production processes and leading troubleshooting actions.
• Provide real‑time troubleshooting support for production issues to minimize downtime and optimize output.
• Document all disturbances and resolutions accurately for future learning.
• Escalate issues to senior FLS when resolution cannot be achieved independently.
• Capture learnings from troubleshooting efforts and use them to write & enhance OCAPs (Out of Control Action Plans).
• Execute ‘As New’ based on input and documentation from D&E/Module PE to ensure product quality meets defined standards.
• Perform ‘cherry picks’ to select and evaluate specific parts for quality and process validation.

Escalation Management & Technical Documentation

• Create ETPs (Engineering Test Plans), task lists, and DOs (Disturbance Orders) related to escalation management, tooling maintenance, and troubleshooting.
• Advance problem resolution through detailed investigation of recurring issues.

SPC Tracking

• Support and maintain SPC tracking for tooling and products, ensuring data‑driven process control.

Disturbance Notification Analysis, Material Notifications & Process Improvement

• Perform pre‑DRB activities as directed by Technical Lead or equivalent.
• Support, maintain, and execute participation in the DRB/MRB (Disturbance Review Board/Material Review Board) process.
• Create and manage E‑Scraps for scrap parts to ensure traceability and accountability.
• Participate in continuous improvement initiatives and projects.

Educational Requirements and Experience

• A Bachelor’s Degree in Mechanical, Electrical, or Mechatronics Engineering with 2+ years of experience in a production engineering environment.
• Master’s Degree in Mechanical, Electrical, or Mechatronics Engineering and prior internship experience within a production environment.
• Prior experience troubleshooting mechanical and/or electro‑mechanical parts.

Key Skills & Qualifications

• Strong troubleshooting and analytical skills.
• Ability to apply structured problem‑solving methodologies.
• Exposure to SPC and data‑driven process control.
• Ability to document technical issues and resolutions clearly.
• Effective collaboration with cross‑functional teams.
• Experience in escalation management and technical documentation.
• Familiarity with quality processes.

Work Environment & Physical Requirements

• Occasional travel to manufacturing sites and technology forums.
• Work in dynamic environments requiring adaptability and proactive problem‑solving.
• Work in a cleanroom environment under ISO 9000/14000 standards (full gowning required).
• Work around overhead cranes, fork trucks, and motorized pallet movers.
• Exposure and occasional handling of lasers, chemicals, ladders, and platforms.
• Occasional movement across campus and lifting up to 35 lbs.
• Moderate temperature and noise levels.
• Routine sitting, walking, talking, hearing, keyboard use, hand movements, stooping, kneeling, crouching, twisting, reaching, stretching.
• Specific vision abilities required: close vision, color vision, peripheral vision, depth perception, ability to adjust focus.
• Ability to read and interpret data, information, and documents.
• Ability to observe and respond to people and situations and interact with others encountered in the course of work.
• Ability to learn and apply new information or skills.

Additional Responsibilities

• Potential exposure to strong magnetic fields, high voltage, and currents.

Other Information

• ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.
• This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Accommodations

ASML provides reasonable accommodations to applicants and employees with disabilities. If you need an accommodation to complete an application or interview, please email [e-mail].