Nutritional Services Attendant- PRN

AdventHealth; Florida; On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Paid time off from day one

403(b) retirement plan

4 weeks parental leave

Career development

Whole person well-being resources

Mental health resources and support

Pet benefits

Job summary

AdventHealth in New Smyrna Beach, Florida, seeks a patient-focused Food Service Associate to support meal ordering, tray assembly, and service recovery in a fast-paced hospital setting.

You will verify patient details, ensure diet-compliant trays, and assist with coordinating dining services across patient areas, while maintaining safety and cleanliness standards.

Qualifications

• English communication required.
• Professional in-person and phone communication.
• Prompt, courteous, and helpful customer interactions.
• Ability to work in a fast-paced environment.
• Proficiency with common software/hardware (iPad, ToughBook).
• Knowledge of therapeutic diets preferred.
• Ability to multi-task preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Guide patients through the meal ordering process using a computerized diet office system.
• Verify patient identifiers during meal delivery and ensure tray accuracy.
• Confirm patients have everything they need before leaving the room to support a positive dining experience.
• Round on patients and nursing staff to identify and resolve foodservice concerns and drive service recovery.
• Assemble and deliver trays per therapeutic diet guidelines and standards.
• Perform physically active duties, including long-distance walking and standing up to 12-hour shifts, while maintaining a clean, compliant work environment.
• Other duties as assigned.

Skills

English communication

Customer service

Fast-paced environment

Tech proficiency (iPad/ToughBook)

Therapeutic diets knowledge

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

iPad

ToughBook

Job description

Our promise to you

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

PRN

Location

Address: 401 PALMETTO ST

City: NEW SMYRNA BEACH

State: Florida

Postal Code: 32168

Job Description

Must be able to cover or fill in for any of these 3 shifts: 5:45a-6:15p or 6:45a-7:15p or 7a-7:30p

Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions. Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience. Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores. Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas. Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned.

Knowledge, Skills, and Abilities

• Able to communicate in English [Required]
• Ability to communicate with customers, in person and over the phone, professionally and efficiently [Required]
• Ability to handle customer interactions in a prompt, courteous, and helpful manner [Required]
• Ability to work in a fast-paced environment [Required]
• Ability to use common software applications and hardware (e.g., iPad, ToughBook) [Required]
• Knowledge of therapeutic diets [Preferred]
• Ability to effectively multi-task [Preferred]
• Bilingual English/Spanish [Preferred]

Education

• High School Grad or Equiv [Preferred]

Field of Study

• N/A

Work Experience

• 2+ in food service industry [Preferred]

Additional Information

• Food Safety Handler Certificate preferred or as required by state
• Food Safety Manager Certificate preferred or as required by state

Licenses and Certifications

• Food Handler Certificate (FHC) [Preferred]
• Certified Food Safety Manager (CFSM) [Preferred]

Physical Requirements

Physical Requirements - https://tinyurl.com/4ew2su3y

Pay Range

$15.45 - $24.73

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.