Nutritional Services Attendant

AdventHealth; Florida; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

PTO from Day One

403-B Retirement Plan

Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Winter Garden, FL, is seeking a dedicated food service associate to guide patients through meal orders, verify tray accuracy, and deliver meals per therapeutic diets. You will round on patients and nursing staff to address concerns and support service recovery, while maintaining a clean, compliant work area.

Responsibilities include assembling trays to diet guidelines, ensuring timely service across patient areas, and working in a fast-paced environment.

Qualifications

• High School diploma or equivalent.
• 2+ years in food service.
• Ability to communicate with patients and staff in English.
• Ability to use basic computer devices (iPad, ToughBook).
• Bilingual English/Spanish preferred.

Responsibilities

• Guide patients through the meal ordering process using a computerized diet office system.
• Verify patient identifiers during meal delivery and ensure tray accuracy.
• Round on patients and nursing staff to resolve foodservice concerns and improve scores.
• Assemble and deliver trays according to therapeutic diet guidelines and presentation standards.
• Maintain a clean, organized, and compliant work environment; work long shifts as needed.

Skills

English communication

Customer interaction

Multi-tasking

iPad

ToughBook

Spanish (preferred)

Education

High School diploma or equivalent

Tools

iPad

ToughBook

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits

Schedule: Full time Shift: Day (United States of America) Address: 2000 FOWLER GROVE BLVD City: WINTER GARDEN State: Florida Postal Code: 34787

Job Description

Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions. Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience. Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores. Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas. Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned.

Knowledge, Skills, and Abilities

• Able to communicate in English [Required]
• Ability to communicate with customers, in person and over the phone, professionally and efficiently [Required]
• Ability to handle customer interactions in a prompt, courteous, and helpful manner [Required]
• Ability to work in a fast-paced environment [Required]
• Ability to use common software applications and hardware (e.g., iPad, ToughBook) [Required]
• Knowledge of therapeutic diets [Preferred]
• Ability to effectively multi-task [Preferred]
• Bilingual English/Spanish [Preferred]

Education

High School Grad or Equiv [Preferred]

Work Experience

2+ in food service industry [Preferred]

Additional Information

Food Safety Handler Certificate preferred or as required by state Food Safety Manager Certificate preferred or as required by state

Licenses and Certifications

• Food Handler Certificate (FHC) [Preferred]
• Certified Food Safety Manager (CFSM) [Preferred]

Physical Requirements

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/4ew2su3y

Pay Range

$15.45 - $24.73

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.