Nutritional Health Coach

Natural Grocers; Edmond (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Nutrition Professional who is passionate about sharing nutrition knowledge and inspiring health goals. This role involves customer service, conducting classes, and community outreach while supporting the company's mission of improving community health. The candidate will provide science-based nutrition education and engage with customers to promote wellness.

Benefits

Birthday Bonus Pay

Vitamin Bucks

Holiday Pay

Paid Time Off

Good4u Crew Member Discount

Health and Wellness Program

Employee Assistance Program

Retirement Savings Plan

Qualifications

• Degree/certification in nutrition or related field required.
• Proficiency in Microsoft Office and public speaking skills needed.

Responsibilities

• Acts as nutrition education resource and provides customer service.
• Conducts classes and private coaching sessions.
• Maintains crew wellness board and encourages participation.

Skills

Public Speaking

Interpersonal Skills

Organizational Skills

Time Management

Customer Engagement

Education

Degree in Nutrition

Bachelor of Science

Master of Biology

Biochemistry

Naturopathy

Tools

Microsoft Office

Job description

Salary Range: USD $24.00/Hr.

Overview

The Job in a Nutshell: This role requires an outgoing personality and passion for sharing nutrition knowledge and inspiring people to act and achieve their health goals. You’ll wear many hats while working in a fast-paced retail setting, conducting classes, private coaching sessions, community outreach, and retail operations (e.g., customer service, stocking shelves, cleaning, etc.). As the store’s nutrition professional, you will act as an educational resource providing science-based nutrition education/training to the store crew, customers, and community. This position is a front-line contributor to the Natural Grocers mission and plays an integral role in helping Natural Grocers improve the health and wellbeing of our communities. Through providing free nutrition education and helping people understand why their food choices matter, you will contribute to Natural Grocers' commitment to creating a sustainable, just, regenerative food system where humans, animals, and the earth can thrive. Applications are accepted by the date below, which may be updated if the hiring timeline is extended: 05/22/2025.

Responsibilities

1. Acts as the nutrition education resource for customers, crew, and community.
2. Provides customer service on the floor in the vitamin aisles (assisting customers with product purchasing, providing education resources, etc.).
3. Performs retail operations such as maintaining customer literature files, managing the book department, stocking and facing products, assisting with cleaning the vitamin department and store, and merchandising products.
4. Provides nutrition education through in-store classes, outreach programs, and regular training to crew. Maintains the crew wellness board and encourages participation in nutrition challenges. Responds to questions and reviews summaries.
5. Provides private, one-on-one health coaching sessions.
6. Builds community relationships with practitioner partners, guest presenters, event partners, etc.
7. Seeks outreach opportunities to provide nutrition education and build brand awareness.
8. Maintains continuing education requirements by reading research and completing CE assignments.
9. Assists management with coordinating and executing company-wide events.
10. Prepares materials for classes, outreach, and coaching sessions; manages orders for nutrition education supplies.
11. Trains crew on promoting NHC services, in-store events, and promotions.
12. Attends monthly meetings (webinars, regional and sales calls).
13. Acts as an event ambassador during in-store guest presenter classes.

All employees are expected to be “hands-on” and do whatever it takes to get the job done and support the company's success.

Qualifications

1. A degree/certification in nutrition or a related field (e.g., dietetics, Bachelor of Science or Master of Biology, Biochemistry, Naturopathy).
2. Proficiency in Microsoft Office (Excel, Outlook, etc.).
3. Excellent public speaking skills and confidence in front of an audience for cooking demonstrations and nutrition classes.
4. Ability to engage customers and initiate conversations to promote events, services, and sales.
5. Strong interpersonal, organizational, and time management skills.
6. Self-motivated with a desire to grow and develop knowledge and skills.
7. Comfortable working in a retail setting, performing retail operations such as stocking, facing, checking product expiration dates, cleaning, etc.
8. Friendly, outgoing, and approachable demeanor.

Maintaining Nutrition Knowledge

• If continuing education is required for your degree/certification, ensure those requirements are fulfilled.
• If not CEC-required, maintaining 16 CE hours (or two CE units) per year is necessary.

This job description is not an employment contract and may change without notice. Employees are expected to perform all tasks assigned by their manager or other store support managers, even if not explicitly listed here.

Benefits Overview

All Crew Members:

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned annually as store credit)
• Holiday Pay for 5 holidays (stores closed)
• Paid Time Off (sick days and vacation), increasing with tenure
• Paid Nutrition Education
• Good4u Crew Member Discount
• Power Program (customer rewards)
• Regular pay increases
• Career development opportunities
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

Full-Time Crew Members (30+ hours/week):

• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (via short-term disability insurance)
• Company-paid Short-Term Disability Insurance
• Company-paid Life Insurance
• Voluntary benefits including Hospital Indemnity, Accident Insurance, Long-Term Disability, and Term Life Insurance
• Retirement Savings Plan (401k) with company match
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA) with company match

Diversity Statement

Natural Grocers is committed to diversity and inclusion, believing that all people should experience health and wellbeing. We honor differences and cultivate an inclusive environment where our crew can thrive, reflecting our mission of equitable access to health for all.

Physical Capabilities and Environmental Demands

Physical Requirements:

• Ability to lift/carry up to 10 lbs. constantly, 11-20 lbs. frequently, 21-50 lbs. occasionally, and 51-100 lbs. with team lift.
• Ability to push/pull up to 15 lbs. constantly, up to 100 lbs. occasionally.
• Use of computer for data entry and mouse use.
• Walking, standing, fine motor skills, gripping, bending, twisting, reaching regularly.

Environmental Requirements:

• Work with sharp tools, dust, fumes, and congested areas frequently.
• Occasional work with noise, cold, heat, wet/humid conditions, heights, and contact stress.