Nutritional Health Coach

Natural Grocers; Columbia Township (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to improving community health through nutrition education. In this dynamic role, you will inspire and educate customers, conduct engaging classes, and provide personalized coaching. Your passion for nutrition will help foster a sustainable food system while enhancing the wellbeing of individuals and families. This is an exciting opportunity to make a real difference in people's lives and contribute to a mission-driven organization that values diversity and inclusion.

Benefits

Medical, Dental, Vision Insurance

Paid Time Off

Employee Assistance Program

Career Development Opportunities

Good4u Crew Member Discount

Holiday Pay

Regular Pay Increases

Retirement Plan with Company Match

Flexible Spending Accounts

Birthday Bonus Pay

Qualifications

• Degree or certification in nutrition or related field required.
• Excellent public speaking and interpersonal skills essential.

Responsibilities

• Provide nutrition education through classes and outreach programs.
• Assist customers with product purchases and education.

Skills

Public Speaking

Interpersonal Skills

Nutrition Education

Customer Service

Organizational Skills

Time Management

Cooking Demonstrations

Retail Operations

Education

Degree in Nutrition

Certification in Dietetics

Tools

Microsoft Office

Job description

Salary Range: USD $23.00/Hr.

Overview

The Job in a Nutshell: This role requires an outgoing personality and passion for sharing nutrition knowledge and inspiring people to act and achieve their health goals. You’ll wear many hats while working in a fast-paced retail setting, conducting classes, private coaching sessions, community outreach, and retail operations (e.g., customer service, stocking shelves, cleaning, etc.). As the store’s nutrition professional, you will act as an educational resource providing science-based nutrition education and training to the store crew, customers, and community. This position is a front-line contributor to the Natural Grocers mission and plays an integral role in helping Natural Grocers improve the health and wellbeing of our communities. Through providing free nutrition education and helping people understand why their food choices matter, you will contribute to Natural Grocers' commitment to creating a sustainable, just, regenerative food system where humans, animals, and the earth can thrive. Applications are accepted by the date below, which may be updated if the hiring timeline is extended: 05/08/2025.

Main Responsibilities:

1. Acts as the nutrition education resource for customers, crew, and community.
2. Provides customer service in the vitamin aisles, assisting customers with product purchases and education.
3. Performs retail operations such as maintaining customer literature files, managing the book department, stocking and facing products, assisting with cleaning and merchandising the vitamin department and store.
4. Provides nutrition education through in-store classes, outreach programs, and training sessions; maintains the crew wellness board; motivates crew participation in nutrition challenges; responds to questions and reviews summaries.
5. Provides private, one-on-one health coaching sessions.
6. Builds community relationships with practitioner partners, guest presenters, and event partners.
7. Seeks outreach opportunities to provide nutrition education and build brand awareness.
8. Maintains continuing education requirements by reviewing research and completing CE assignments.
9. Assists management in organizing and executing company-wide events.
10. Prepares materials for classes, outreach, and coaching sessions; manages orders for nutrition education supplies.
11. Trains crew on promoting NHC services, in-store events, and promotions.
12. Attends monthly meetings via webinars or calls; acts as an event ambassador for in-store guest presenter classes during floor days.

Qualifications:

1. A degree or certification in nutrition or a related field (e.g., dietetics, biology, biochemistry, naturopathy).
2. Proficiency in Microsoft Office (Excel, Outlook, etc.).
3. Excellent public speaking and interpersonal skills.
4. Confidence in providing cooking demonstrations and nutrition education classes.
5. Ability to engage customers and promote events and services.
6. Strong organizational and time management skills; self-directed and team-oriented.
7. Motivated to grow knowledge and skills; passionate about nutrition education.
8. Comfortable performing retail operations such as stocking, cleaning, and checking product expiration dates.
9. Friendly, outgoing, and approachable demeanor.

Maintaining Nutrition Knowledge:

• If continuing education is required for your degree/certification, ensure requirements are fulfilled.
• If not CEC-required, maintain 16 CE hours (or two CE units) annually.

This job description is not an employment contract and may be subject to change. Employees are expected to perform all tasks assigned by management, including those not explicitly listed.

Benefits

All Crew Members:

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 annually)
• Holiday Pay for 5 holidays (stores closed)
• Paid Time Off (sick days and vacation), increasing with tenure
• Paid Nutrition Education
• Good4u Crew Member Discount
• Power Program (rewards)
• Regular pay increases
• Career development opportunities
• Health and Wellness Program
• Employee Assistance Program
• Employee Referral Program

Full-Time Crew Members (30+ hours/week):

• Medical, Dental, Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (via short-term disability insurance)
• Company-paid Short-Term Disability and Life Insurance
• Voluntary benefits (hospital indemnity, accident, long-term disability, term life)
• Retirement plan (401k) with company match
• Flexible Spending Accounts (FSA, HSA with match)

Diversity Statement:

Natural Grocers is committed to diversity and inclusion, believing that all people should experience health and wellbeing. We embrace differences in gender, race, ethnicity, sexual orientation, religion, abilities, age, cultural backgrounds, thoughts, and ideas. We celebrate diversity as it broadens perspectives and energizes our mission for equitable access to health and wellness for all. We welcome everyone to join us in this mission.

Physical and Environmental Demands:

Physical Capabilities:

• Ability to lift or carry up to 10 lbs. constantly, 11-20 lbs. frequently, 21-50 lbs. occasionally, and 51-100 lbs. with a team lift.
• Ability to push or pull up to 15 lbs. constantly, and 16-100 lbs. occasionally.
• Use of computer for data entry and mouse use.
• Walking, standing, fine motor manipulation, grip, bending, twisting, reaching.
• Reaching above chest frequently; sitting, squatting, kneeling, climbing occasionally.

Environmental Requirements:

• Work with sharp tools, dust, fumes, and in congested areas frequently.
• Occasionally work with noise, cold, heat, wet/humid conditions, outside, heights, and contact stress.