Nutrition Services Associate

Fairview Health Services; Minneapolis (MN); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Medical, dental, vision plans

Life insurance

Short-term and long-term disability insurance

PTO and Sick and Safe Time

Tuition reimbursement

Retirement options

Job summary

A health services organization is seeking a Nutrition Services Associate for East Bank Hospital in Minneapolis, MN. This role involves supporting patient nutrition needs, fulfilling nutrition orders, and assisting patients with their menu selections. A minimum of 1 year customer service experience is required, with preferred qualifications including a health-related degree. The position operates on a part-time basis, involving 8 hours every 2 weeks and is not eligible for benefits.

Qualifications

• 1 year of customer service experience is required.
• Enrolled in or completed health-related degree program preferred.
• 1 year of health-related patient services experience is an advantage.

Responsibilities

• Fulfills enteral nutrition and oral nutrition supplement orders.
• Assists patients in ordering food and beverages per diet order.
• Uses nutrition software to adjust menu requests.

Skills

Customer service experience

Education

Health-related 2-year or 4-year degree program

Job description

Job Overview

Fairview is seeking a Nutrition Services Associate for East Bank Hospital located in Minneapolis, MN! This position offer 8 hours per every 2-week pay period and is not benefit eligible.

The Nutrition Services Associate (NSA) serves as a liaison between the diet office, kitchen managers, and clinicians to enhance communication and improve patient satisfaction. The NSA supports patient's nutrition needs through fulfilling enteral nutrition and oral nutrition supplement orders, assisting patients with menu needs, answering questions about therapeutic diets, navigating the nutrition software, and other diet office duties.

Schedule

Week 1: None

Week 2: Saturday and Sunday 2:45pm-6:45pm

Responsibilities

• Accurately fulfills enteral nutrition and oral nutrition supplement orders and delivers to units
• Assists patients requiring additional support to order food and beverage items in alignment with the diet order
• Adjusts menu requests to align with therapeutic diet guidelines and food allergies using the nutrition software
• Supports patient and family members by gathering food preferences, answering questions about therapeutic diets, addressing service concerns and/or triaging to appropriate team members or managers as needed
• Gathers data about calories and macronutrients consumed by patient if requested by clinical team
• Demonstrates proficiency in knowledge of menu items, nutrition formulas and supplements, therapeutic diets, and use of the nutrition software
• Communicates clinical concerns to the dietitians or other clinical team members
• Unloads pallets of nutrition formulas and stocks nutrition formulary room supplies as needed
• Identifies areas for process improvement to improve efficiency and accuracy of nutrition services and participates in process improvement as requested

Required Qualifications

• 1 year of customer service experience

Preferred Qualifications

• Enrolled in or completed health-related 2-year or 4-year degree program
• 1 year of health-related patient services experience
• Registered Dietetic Technician

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status