NUTRITION OPERATOR (PART TIME)

Compass Group USA; Saginaw (MI); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Will training

Job summary

Compass Group USA's TouchPoint unit is hiring a part-time Nutrition Operator at MyMichigan Medical Center Saginaw, MI. You will secure patient meal selections and handle special requests by phone or in person.

The role offers training, evenings and weekends, and requires strong customer service skills to support healing and patient comfort in a hospital setting.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Secures patient meal selections and special requests via telephone or face-to-face interactions.
• Follows proper telephone etiquette with patients, visitors and healthcare professionals.
• Offers menu alternatives within prescribed diet considering allergies, cultural and religious preferences.
• Resolves patient concerns and reports needs to supervisor.
• Ensures dietary restrictions and diet orders are followed.
• Coordinates with nursing to ensure patient meals meet diet prescriptions.
• Adheres to HIPAA and facility policies and sanitation guidelines.
• Completes daily, weekly or monthly reports as required.

Skills

Customer service

Communication

Job description

Nutrition Operator (Part Time)

• We are hiring immediately for part time NUTRITION OPERATOR positions.
• Address: MyMichigan Medical Center Saginaw - 800 South Washington Avenue, Saginaw, MI 48601. Note: online applications accepted only.
• Schedule: Part time schedule. Days and hours may vary; nights and weekends included. More details upon interview.
• Requirement: Previous customer service experience is preferred.
• Perks: Willing to train!
• Fixed Pay Rate: $15.50 per hour

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

Job Summary

Summary: Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.

Essential Duties and Responsibilities:

• Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Responsive to patients needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Interacts with nursing to ensure patients diet prescriptions are accurate, and patients food needs are met.
• Adheres to facility confidentiality and patients rights policy as outlined in the facilitys HIPAA policies and procedures.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Performs other duties as assigned.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/