NUTRITION OPERATOR (PART TIME)

TouchPoint Support Services; Saginaw (MI); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Willing to train

Job summary

TouchPoint is hiring for part-time NUTRITION OPERATOR positions at MyMichigan Medical Center Saginaw. You will secure patient meal selections and handle special requests via phone or face-to-face interactions in a fast-paced hospital setting.

Must have prior customer service experience; training is provided. Schedule includes days, nights and weekends. $15.50 per hour with opportunities to grow in a supportive Compass Group environment focused on patient health and comfort.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Secure patient meal selections and special requests via telephone or face-to-face interactions.
• Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
• Offers alternatives to menu as allowed on prescribed diet considering allergies, cultural and religious preferences.
• Responsive to patients' needs at all times; resolves concerns or reports needed assistance to supervisor.
• Complies with dietary restrictions to ensure meals meet diet order guidelines.
• Interacts with nursing to ensure diet prescriptions are accurate and food needs are met.
• Adheres to facility confidentiality and HIPAA policies.
• Complies with health and sanitation regulations and HACCP guidelines.
• Completes all daily, weekly or monthly reports as outlined in policies and deadlines.
• Performs other duties as assigned.

Skills

Customer service

Job description

• We are hiring immediately for part time NUTRITION OPERATOR positions.
• Address: MyMichigan Medical Center Saginaw - 800 South Washington Avenue, Saginaw, MI 48601. Note: online applications accepted only.
• Schedule: Part time schedule. Days and hours may vary; nights and weekends included. More details upon interview.
• Requirement: Previous customer service experience is preferred.
• Perks: Willing to train!
• Fixed Pay Rate: $15.50 per hour

TouchPoint

• We are hiring immediately for part time NUTRITION OPERATOR positions.
• Address: MyMichigan Medical Center Saginaw - 800 South Washington Avenue, Saginaw, MI 48601. Note: online applications accepted only.
• Schedule: Part time schedule. Days and hours may vary; nights and weekends included. More details upon interview.
• Requirement: Previous customer service experience is preferred.
• Perks: Willing to train!
• Fixed Pay Rate: $15.50 per hour

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

We asked some of our associates why they love working for Touchpoint. Click here to see what they said!

Job Summary

Summary: Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.

Essential Duties and Responsibilities

• Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Responsive to patients needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Interacts with nursing to ensure patients diet prescriptions are accurate, and patients food needs are met.
• Adheres to facility confidentiality and patients rights policy as outlined in the facilitys HIPAA policies and procedures.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Performs other duties as assigned.

Associates At Touchpoint Are Offered Many Fantastic Benefits

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Touchpoint maintains a drug-free workplace.