PATIENT SERVER (PART TIME)

Compass Group USA; Grand Blanc (MI); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

TouchPoint is hiring part-time Patient Server roles at Henry Ford Genesys in Grand Blanc, MI. The schedule typically runs 6:15 am–2:45 pm or 3:00 pm–7:00 pm, including weekends and holidays. Prior patient server experience is preferred, and the team offers training.

The role requires lifting up to 100 pounds and strong communication with patients and staff. As a TouchPoint team member, you will support patient meals, tray assembly, and delivery while following dietary restrictions and HIPAA

Qualifications

• Previous patient server experience preferred.
• Willing to train.
• Ability to lift up to 100 pounds.
• Excellent verbal and written communication skills.

Responsibilities

• Responsible for patient food service on assigned units, including menu selections and tray assembly.
• Deliver and pick up trays, accommodate special requests and dietary needs.
• Collaborate with nursing staff to ensure diet prescriptions are accurate and patient needs are met.
• Maintain confidentiality and adhere to safety and sanitation guidelines.
• Complete daily/weekly/monthly reports as required.

Skills

Patient service

Communication skills

Willing to train

Hospital systems

Tools

Hospital systems software

Job description

TouchPoint

• We are hiring immediately for part time PATIENT SERVER positions.
• Address: Henry Ford Genesys - 1 Genesys Parkway, Grand Blanc, MI 48439. Note: online applications accepted only.
• Schedule: Part time schedule. Days may vary; 6:15 am to 2:45 pm and 3:00 pm to 7:00 pm. Weekends and holidays included. More details upon interview.
• Requirement: Previous patient server experience is preferred. Willing to train!
• Pay Range: $15.00 per hour to $16.01 per hour.

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

Job Summary

Summary: Responsible for patient food service on assigned units, including menu selections, tray assembly, tray delivery and pick-up, special requests and needs, and in-between meal food delivery.

Essential Duties and Responsibilities:

• Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.
• Takes patients menu selections prior to each meal.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Assembles trays according to patients'menu selections on tray tickets in a timely and accurate manner.
• Interacts with nursing staff to ensure patients'diet prescriptions are accurate and patients'food needs are met.
• Retrieves trays from patients'rooms.Maintains accurate and current information for each patient on assigned unit(s).
• Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.
• Communicates any patient related problems/concerns to appropriate personnel in a timely manner following departmental procedures.
• Adheres to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and procedures.
• Contributes to patient satisfaction goals by providing quality service.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Maintains a clean, sanitary working environment.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets.
• Utilizes equipment in performing job functions according to department's safety procedures.
• Follows facility and departmental safety policies and procedures to include incident reporting.
• Follows facility and departmental infection control policies and procedures.
• Follows the facility's protocols for Hazardous Materials and Waste Program.
• Adheres to Emergency Preparedness Program and Life Safety Program. Participates in drills, as appropriate.
• Performs other duties as assigned.

Qualifications:

• Ability to lift and/or move up to 100 pounds.
• Computer technical skills to operate hospital systems.
• Excellent verbal and written communication skills.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/