Nutrition Call Center Associate - Diet & Menu Support

Allegheny Health Network; Erie (Erie County); On-site; USD 28,000 - 36,000; Full time

Job summary

Allegheny Health Network in Erie, PA seeks a Nutrition Services Aide to support patients with menu selection and diet compliance. You will enter tube feeding orders, assist with carbohydrate counting, and help set up TIM with iPhones.

Responsibilities include accurate order entry, proper food handling, and timely tray delivery. CBORD training and strong math skills are required to ensure safety and quality of service.

Qualifications

• Assist patients with menu selections and diet requirements.
• Enter and edit diet and tube-feeding orders in the computer system.
• Assist with carbohydrate counting and fluid restrictions.
• Follow proper food handling and storage procedures.

Responsibilities

• Answer calls from patients and nursing staff to assist with menu selections.
• Edit and enter selections in the computer system and verify orders.
• Enter tube feeding orders in accordance with diet orders and usage; set up TIM with iPhones.
• Deliver and retrieve patient trays and ensure they are served per tray delivery system.
• Support cleaning pots and pans at the sink area.

Skills

Menu assistance

Patient communication

Dietary know-how

Education

High School/GED

Tools

CBORD training

Job description

Allegheny Health Network in Erie, PA seeks a Nutrition Services Aide to support patients with menu selection and diet compliance. You will enter tube feeding orders, assist with carbohydrate counting, and help set up TIM with iPhones.

Responsibilities include accurate order entry, proper food handling, and timely tray delivery. CBORD training and strong math skills are required to ensure safety and quality of service.