Nutrition Ambassador

Southern Ohio Medical Center; Portsmouth (OH); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive pay with quarterly market‑

Bonus eligibility

Employer retirement contributions (up

Medical, dental, vision coverage

Flexible spending accounts

Earned Wage Access

Paid Time Off with 3 sick days

Life and disability insurance

Tuition and certification assistance

Gym membership discounts

Employee discounts

Job summary

Southern Ohio Medical Center in Portsmouth, OH seeks a Nutrition Ambassador to obtain meal orders from patients and visitors, enter orders, and deliver diet-compliant meals in a professional, timely manner.

The role includes instructing patients on the meal ordering system, assisting with orders, and communicating with nursing and other departments to ensure smooth service. Prior food service experience is preferred and a strong patient advocacy mindset is essential.

Qualifications

• GED/High School Diploma or equivalent experience required.
• Two to three years of food service industry experience preferred.

Responsibilities

• Instructs patients on meal ordering system following an established script.
• Assists patients and/or family members in placing meal orders.
• Assesses patient's ability to utilize the meal order system and follow up with appropriate staff member if unable to participate.
• Delivers the correct menu (diet compliant) to the patient in a timely manner.
• Obtains meal orders from patients and visitors via the telephone. Enters meal orders into the system established for menu processing.
• Deliver carts and serves meals to patients in a professional and efficient manner.
• Processes floor stock requisitions retrieved from nursing stations.
• Delivers between meal nourishments directly to patients.
• Orders and replenishes bulk supplies on nursing units.
• Assumes the role of a patient advocate regarding food services. Mediates patient concerns regarding meal service.
• Retrieves completed meals from patient's rooms in a timely manner. Records patient's nutrient intake from meals. Retrieves dirty carts from patient floors.
• Communicates with members of other departments effectively and concisely regarding patient support, issues, requests and other special situations.
• Acts as liaison between Nutrition Services, the patient and nursing unit.
• Anticipates patient/team member needs and services them.
• Serves as a quality assurance control point for every aspect of the room service program.
• Performs other duties as assigned.

Education

GED/High School Diploma or equivalent experience

Job description

Current Employees: If you are currently employed at SOMC please log into UKG Pro to use the internal application process.

GENERAL SUMMARY

Works under the supervision of the Chief Clinical Dietitian and in coordination with theNutrition AmbassadorTeam Leader. TheNutrition Ambassador's primary job function is to obtain meal orders from patients and visitors in an efficient and timely manner; enters the order to the system established for menu processing, conducts report processing as directed. Serves meals to patients in a professional, efficient manner; instructs patients on meal ordering system; assists patients in placing meal orders; assesses the patient's capabilities to utilize the meal order system. May perform other duties as assigned.

QUALIFICATIONS

Education:

• GED/High School Diploma and or equivalent experience required

Licensure:

Experience:

• Two to three years of food service industry experience preferred.

JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS

The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Instructs patients on meal ordering system following an established script.
2. Assists patients and/or family members in placing meal orders.
3. Assesses patient's ability to utilize the meal order system and follow up with appropriate staff member if unable to participate.
4. Delivers the correct menu (diet compliant) to the patient in a timely manner.
5. Obtains meal orders from patients and visitors via the telephone. Enters meal orders into the system established for menu processing.
6. Deliver carts and serves meals to patients in a professional and efficient manner.
7. Processes floor stock requisitions retrieved from nursing stations.
8. Delivers between meal nourishments directly to patients.
9. Orders and replenishes bulk supplies on nursing units.
10. Assumes the role of a patient advocate regarding food services. Mediates patient concerns regarding meal service.
11. Retrieves completed meals from patient's rooms in a timely manner. Records patient's nutrient intake from meals. Retrieves dirty carts from patient floors.
12. Communicates with members of other departments effectively and concisely regarding patient support, issues, requests and other special situations.
13. Acts as liaison between Nutrition Services, the patient and nursing unit.
14. Anticipates patient/team member needs and services them.
15. Serves as a quality assurance control point for every aspect of the room service program.
16. Performs other duties as assigned.

Why SOMC? You Care for Our Patients, We Care for You

At Southern Ohio Medical Center, our mission is to make a difference in the community we serve. We're committed to delivering exceptional care and that starts with our team members. When you join SOMC, you're not just starting a job. You're joining a mission.

• Competitive pay with quarterly market analysis
• Performance-based annual increase and bonus eligibility
• Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension)
• Comprehensive medical, dental, and vision coverage*
• Medical and dependent care flexible spending accounts*
• Earned Wage Access - get paid before payday
• Paid Time Off bank with 3 annual sick days
• Life insurance and disability coverage*
• Tuition and certification assistance
• Club LC - discounted/free gym membership
• Employee discount and payroll deduct programs
• And many other benefit offerings!

*Available only to Full-Time and/or Part-Time Employees

Compensation & benefit eligibility is determined by employment status, position type, and hours worked. Offerings are subject to change and governed by SOMC's current plan documents and policies. Specific details will be reviewed upon hire as part of the onboarding process.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with applicable law. A full job description is available upon request.

Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.