Nursing Workload Coordinator (RN) - MGH

Massachusetts General Hospital; Boston (MA); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Join a forward-thinking healthcare institution as a Nursing Workload Coordinator, where you will play a pivotal role in managing nursing acuity and workload programs. This hybrid position offers the chance to collaborate with clinical leaders, enhance staff education, and utilize data analytics to inform decision-making in patient care. With a focus on innovation and excellence, you will oversee the development of clinical content and ensure the effective use of technology in nursing operations. Be part of a team that values professional growth and is committed to delivering exceptional patient care.

Benefits

Opportunities for growth and development

Competitive pay and benefits

Qualifications

• Valid Massachusetts RN licensure in good standing required.
• 5-7 years experience in clinical informatics required.

Responsibilities

• Manage content development and standardization for clinical operations.
• Coordinate with work groups to develop and maintain clinical content.

Skills

Clinical Informatics

Project Management

Data Analysis

Leadership

Problem Solving

Education

Bachelor's Degree in Nursing

Registered Nurse Licensure

Tools

MS Word

MS Excel

MS PowerPoint

MS Access

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Nursing Workload Coordinator is part of the Patient Care Services (PCS) Finance and Analytics team. This team supports PCS leadership and stakeholders by advancing access to data, data warehousing infrastructure, data analytics and visualization through use of the latest business intelligence, programming tools and technology solutions. The team collaborates closely with PCS leaders to use data assets in the areas of personnel/staffing, nursing workload, operations, and finance to drive data-informed decisions.

The Nursing Workload Coordinator is responsible for the oversight and management of the nursing acuity and workload program at Massachusetts General Hospital (MGH). This program covers three main areas:

Acuity Application Education
• Works with MGH unit leadership to develop strategies for enhancing staff knowledge about Nursing Workload tool
• Collaborates with Nursing Workload Coordinator peers across MGB and data analytics resources to develop analytic tools
• Orients all new Nursing Leaders to Nursing Workload.
• Conducts ongoing Nursing Acuity & Workload education to all nursing staff

Clinical Consultation and Accountability:
• Develops and maintains auditing program
• Provides consultation in analyzing and interpreting data and understanding the relationship between acuity and staffing.
• Serve as liaison to the MGB enterprise-wide acuity council

Technical/Application Accountability:
• Works with Mass General Brigham (MGB) Digital to facilitate software or version upgrades as they apply to the Nursing Workload program
• Participates in testing, training, and implementation related to any software or version upgrades as they apply to the Nursing Workload program
• Collaborates with application vendor in answering questions and solving problems as they relate to the application

The role's key qualifications are as follows:
1. Valid Massachusetts RN licensure in good standing
2. Baccalaureate degree in nursing required
3. Strong clinical background - Minimum 5 years RN experience with at least 3 years of inpatient RN experience required
4. Expertise of electronic health records required
5. Preferred Clinical experience in an academic medical center
6. Proficient in use of MS Word, Excel, PowerPoint, and Access
7. Project or program management experience strongly preferred, ideally in a health care setting

This is a hybrid role requiring the ability to work independently and manage concurrent projects and flexibility with work schedule to accommodate ongoing needs of program.

Reasons to choose MGH
The State's First Magnet Hospital.
Opportunities for growth and development.
Competitive pay and benefits.

Job Summary

Responsible for analyzing, developing, documents and tracking clinical content. Develop and oversee completion of project plans and schedules and tracks the progress of content development and build including remediation efforts, enhancement and demand projects. Subject matter expert for assigned clinical function/area and provide guidance and mentorship to other informatics specialists.

Does this position require Patient Care?
No

Essential Functions
-Manages the process for content development, standardization, coordination, maintenance and archiving.

-Manages and coordinates gathering and synthesis of current clinical content and the development of new clinical content.

-Manages content development and helps to inform build activities between and among work groups.

-Leads assigned work groups and facilitates interactions and communication to arrive at solutions for content development and management.

-Provides coordination and direction to complete the assigned clinical content tasks, produce the required deliverables, track and resolve issues, and meet the relevant project milestones according to the established timeline.

Qualifications

Education
Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials
Physician Assistant [State License] - Generic - HR Only preferred Registered Nurse [RN - MA] - HR Only preferred

Experience
Experience in clinical informatics 5-7 years required

Knowledge, Skills and Abilities
- Expert level knowledge of clinical operations and related business processes.
- Excellent leadership and supervisory skills.
- Excellent problem solving and organizational skills.
- Proficient with standard office technologies and software.

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

125 Nashua Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.