Nursing Unit Clerk II - Patient Flow & Admin

Trinity Health MI; Ann Arbor (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

St. Joseph Mercy Health is seeking a dedicated unit clerk to provide clerical support on the nursing unit, handle patient registrations, admissions, discharges and transfers, and maintain records and supplies to ensure a safe, well-organized environment.

The role is full-time, day shift. Requires a high school diploma and at least one year of healthcare or clerical experience, with proficiency in Microsoft Office and EMR. Strong customer service and communication skills are essential.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Minimum one year related healthcare or clerical/office suite skills experience.

Responsibilities

• Answers phones and triages communications to team members and patients using relevant technology.
• Maintains patient information throughout the episode of care; assists in admissions, discharge and transfer processes.
• Assembles and maintains patient medical records from admission through discharge.
• Maintains unit environment; stocks supplies and handles unit equipment maintenance.
• Performs scanning, faxing, copying and filing; coordinates transfers and transport of documents or equipment.
• Coordinates staffing and scheduling administrative functions as delegated by unit leadership.

Skills

EMR software

Microsoft Office

Customer service

Conflict management

Analytical skills

Read/write English

Education

High school diploma or equivalent

Job description

St. Joseph Mercy Health is seeking a dedicated unit clerk to provide clerical support on the nursing unit, handle patient registrations, admissions, discharges and transfers, and maintain records and supplies to ensure a safe, well-organized environment.

The role is full-time, day shift. Requires a high school diploma and at least one year of healthcare or clerical experience, with proficiency in Microsoft Office and EMR. Strong customer service and communication skills are essential.