Nursing Services Manager

Dungarvin; Seymour (AL); On-site; USD 71,000 - 81,000; Full time

Benefits offered by this job

401K with employer match

Cellphone stipend

PTO & paid sick leave

Medical, dental, vision coverage

Long-term disability & life insurance

Mileage reimbursement

Paid training

Job summary

Dungarvin is seeking a Nursing Services Manager to lead the Wellness Coordination program across assigned Indiana locations. You will supervise nursing staff, ensure comprehensive wellness plans, and maintain compliance with licensing standards to deliver individualized healthcare management.

You will supervise face-to-face visits, coordinate with area directors, and help set up health care systems in new programs while supporting overall mission-driven care for individuals with IDD.

Qualifications

• Active Indiana RN license and unrestricted nursing practice.
• Clear documentation, clinical communication, and collaboration with teams.
• Experience leading nursing or healthcare staff.

Responsibilities

• Develop, manage, and grow Wellness Coordination services.
• Supervise nursing staff and oversee nursing operations.
• Ensure Wellness Assessments, Risk Mitigation Tools, and Wellness Plans are completed and documented.
• Ensure face-to-face visits are performed as required.
• Provide leadership aligned with the organization’s mission and policies.
• Ensure high-quality, compliant health care services for individuals served.
• Serve as a resource to area directors and nursing staff on medical issues.
• Advise on appropriate nursing services for new consumers.
• Assist in setting up health care systems in new programs.
• Provide nursing oversight for individuals supported by Dungarvin.
• Ensure documentation meets licensure and policy requirements.

Skills

Indiana RN license

Strong communication skills

Supervisory experience

Valid driver’s license

Background clearance

Job description

Company Description

A LITTLE ABOUT US:

At Dungarvin, we are more than a provider of support services; we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs.

Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities.

As a Dungarvin employee, you’ll be at the heart of that mission. You’ll help people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence.

With services nationwide, our team is united by a shared commitment to making a real difference; one person, one voice, one choice at a time.

Join our nationwide family and let us help you achieve your unique goals and dreams.

WE OFFER:

• Compensation: $71,335.76 Annually Fixed Rate plus $5,000 retention bonus
• Work Environment: Onsite in either Bloomington, Seymour or Evansville
• Team Culture: A supportive team culture fostering adaptability, continuous learning, and innovation. Focus on work-life balance for a fulfilling and sustainable career.
• Work Schedule: Monday - Friday 8 AM - 5 PM EST, management of triage on-call rotation, NO weekends
• Travel Requirement: Approximately 70% travel, primarily throughout Southern Indiana, including Evansville, Seymour and Bloomington, though some overnight travel may be required
• Retirement Plan: 401 K plan with employer match after one year of service.
• Company-Provided Hardware and Cellphone Stipend: All necessary equipment will be provided, along with a monthly stipend for cell phone expenses.
• Time Away: PTO that increases with tenure, PTO donation options, and paid sick leave
• Insurance & Health: Medical, dental, and vision coverage, pet insurance, supplemental insurance options, and flexible spending and health savings accounts (FSA and HSA). Plus, 100% company-paid long-term disability and life insurance.
• Employee Perks: National Brand Discounts, Employee Referral Program, and Employee Assistance Program
• Job Mobility: Dungarvin's multi-state footprint allows internal job mobility nationwide.
• Mileage Reimbursement: $0.45 cents per mile
• PAID training and orientation

Job Description

The Nursing Services Manager is responsible for the Wellness Coordination program as well as supervising and managing nursing operations in a select area. This position develops and monitors the oversight of medical policies and procedures used within Dungarvin and ensures they meet all licensing requirements. The Nursing Services Manager will assure that each individual receives quality, individualized health care management resulting in optimal health.

WHAT YOU GET TO DO:

• Develop, manage, and grow the Wellness Coordination services.
• Effectively supervise and manage the nursing staff.
• Ensure the completion and/or review of the Wellness Assessment, Risk Mitigation Tool, and Wellness Plan for each individual receiving Wellness Coordination services.
• Ensure face-to-face visits are occurring and documented as outlined in the DDRS Wellness Coordination Guide.
• Provide leadership and direction in promoting the concepts set forth in the organization’s mission, policies and procedures.
• Assure consistency and quality of health care services for people receiving Dungarvin services.
• Act as a resource to area directors, program directors and nursing staff regarding medical issues, rules, and regulations that govern medical care in the programs.
• Provide consultation to area directors and program directors to determine appropriate nursing services for new consumers.
• Assist in setting up health care systems in new programs.
• Provide nursing oversight to individuals supported by Dungarvin.
• Ensure that health care and related documentation meet licensure requirements, organizational policy, and individual needs

Qualifications

MUST HAVES:

• Active Indiana RN License: Must be a Registered Nurse with a current, unrestricted license to practice nursing in the State of Indiana.
• Strong Communication Skills: Ability to clearly document care, interpret and follow healthcare plans, communicate clinical information, and collaborate effectively with staff, individuals served, families, providers, and other members of the care team.
• Supervisory Experience: At least 1 year of experience leading, supervising, coaching, or developing nursing or healthcare staff.
• Valid Driver’s License: Must have a valid driver’s license and be comfortable traveling between programs as needed.
• Successful Background Clearance: Employment is contingent upon successful completion of all required background and compliance checks.

NICE TO HAVE:

• Prior nursing experience supporting individuals with intellectual, developmental, physical, or behavioral disabilities.
• Experience working inICF/IID, Medicaid waiver, group home, supported living, or other community-based residential settings.
• Previous experience supervising nurses, LPNs, or other clinical staff.
• Experience training DSPs or other non-clinical staff on health-related needs, medication administration, signs/symptoms, and care procedures.
• Working knowledge of healthcare plans, nursing assessments, medication management, MARs, and physician orders.
• Experience collaborating with physicians, pharmacies, guardians, program leadership, case managers, behavior specialists, and interdisciplinary teams.
• Strong experience with clinical documentation, electronic health records, and maintaining accurate, audit-ready records.
• Experience developing or improving nursing systems, protocols, policies, or quality-assurance processes.
• Previous on-call leadership experience and comfort providing clinical guidance during evenings, weekends, or urgent situations.

Additional Information

SKILLS CRITICAL FOR SUCCESS:

• Clinical Judgment & Problem-Solving: Quickly assess health concerns, identify changes in condition, respond to incidents, and determine appropriate clinical next steps.
• Communication: Clearly explain medical information to nurses, DSPs, families, and non-clinical team members while collaborating effectively with physicians, pharmacies, program leadership, and interdisciplinary teams.
• Attention to Detail: Maintain accurate healthcare plans, medication records, physician orders, assessments, documentation, and compliance requirements.
• Prioritization & Time Management: Balance urgent clinical needs, staff questions, documentation, appointments, audits, trainings, and follow-up responsibilities across multiple programs.
• Leadership & Staff Development: Supervise, coach, train, and support nursing staff while helping non-clinical employees build confidence and competency around health-related responsibilities.
• Regulatory Compliance & Quality Assurance: Ensure nursing services meet ICF/IID, Medicaid waiver, licensing, medication-management, documentation, and organizational standards while maintaining audit and survey readiness.
• Adaptability & Resilience: Stay calm and flexible when responding to medical emergencies, staffing concerns, changing client needs, regulatory updates, and competing priorities.
• Integrity & Accountability: Maintain confidentiality, follow nursing standards and organizational policies, address concerns promptly, and take ownership of clinical outcomes and follow-through.
• Collaboration & Relationship Building: Build strong working relationships with individuals served, families, nurses, DSPs, physicians, guardians, pharmacies, and program leaders to support consistent care.
• Education & Training: Translate complex medical information into practical, easy-to-understand guidance and provide effective training to both clinical and non-clinical staff.
• Self-Starter & Initiative: Proactively identify gaps in healthcare systems, training, documentation, or service delivery and implement improvements before they become larger concerns.
• Person-Centered Care: Balance clinical needs, safety, individual rights, preferences, and independence when making healthcare recommendations and supporting care planning.

WHY YOU'LL LOVE THIS ROLE:

You’ll love this role if you’re passionate about using your nursing leadership to make a meaningful difference in the lives of individuals with intellectual and developmental disabilities and their families. You’ll help ensure people who have traditionally been underserved have access to high-quality, individualized healthcare and the support they need to thrive in their communities. As a Nursing Services Manager, you’ll have the opportunity to develop and support a talented nursing team while collaborating with a larger group of professionals who genuinely support one another. It’s a great fit for someone who wants their clinical expertise and leadership to have an impact beyond the bedside.

IMPORTANT INFORMATION:

Dungarvin, Compass, Cambrian are equal opportunity employers.

9/16

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