Nursing Center Receptionist: Warm Welcome & Admin Support

Genesis HealthCare, Inc.; Rio Rancho (NM); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

401(k)

Paid time off

On-demand pay

Job summary

Genesis HealthCare, Inc. is seeking a Receptionist to be the first point of contact at our nursing center. You will answer calls, greet patients and visitors, and handle mail and basic clerical tasks.

The role emphasizes exceptional customer service, accurate record-keeping, and coordination with staff. Candidates should have a high school diploma and strong English skills, with proficiency in Google Docs, Sheets, and Slides.

Qualifications

• High school degree or equivalent is required.
• Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Proficient with Google Docs, Sheets, and Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Skills

Excellent communication skills

Fluent English

Education

High school degree or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Genesis HealthCare, Inc. is seeking a Receptionist to be the first point of contact at our nursing center. You will answer calls, greet patients and visitors, and handle mail and basic clerical tasks.

The role emphasizes exceptional customer service, accurate record-keeping, and coordination with staff. Candidates should have a high school diploma and strong English skills, with proficiency in Google Docs, Sheets, and Slides.