Nursing Assistant - Patient Transport

ServiceSource Inc.; Colorado Springs (CO); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health coverage for you and family

Disability, Life, and A+D insurance

403(b) Retirement plan with company 3%

Flexible Spending and Health Savings

Employee Assistance Program and Well-­

Tuition Assistance

Generous paid time-off

Equal Employment Opportunity

E-Verify employer

Job summary

ServiceSource Inc. in Colorado Springs is seeking a Nursing Assistant – Patient Transporter to ensure safe, timely transport of patients and items across the VA Medical Clinic. You will escort patients, assist with specimens, and support dispatch with clear communication.

Role is contract-based with renewal potential. The position requires a high school diploma (or GED), English proficiency, FBI/DHS clearance upon hire, CPR certification, and the ability to walk long distances during shifts.

Qualifications

• High school diploma or GED preferred.
• Proficiency in English preferred.
• Must successfully pass FBI/ DHS clearance upon hire.
• Must obtain Heartsaver/CPR certification upon hire.
• Availability and willingness to work flexible hours, including evenings and/or weekends.
• Ability to walk 5+ miles during a typical shift.
• Must meet healthcare facility health requirements (TB, Hep B, influenza vaccinations).

Responsibilities

• Assist inpatients and outpatients with safe transport using wheelchairs and gurneys.
• Escort patients to and from hospital entrances and parking structures.
• Maintain clear communication with Dispatch for transport instructions.
• Provide basic assistance to patients entering/exiting transport devices and notify staff when needed.
• Collect specimens and deliver to the laboratory.
• Provide courteous information to patients, visitors, and hospital guests.
• Support operations by tracking, retrieving, and sanitizing transport equipment.
• Operate a multi-line phone system and serve as backup Dispatcher.
• Perform duties safely, confidentially, and per hospital policies.

Skills

High school diploma or GED

English proficiency

Flexible hours

Walk 5+ miles

Strong communication

Education

High School Diploma or GED

Heartsaver/CPR certification

Job description

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act. Salary/Hourly Rate: $ Nursing Assistant II – Patient Transporter | PFC Floyd K. Lindstrom Department of Veterans Affairs Clinic | Colorado Springs, CO Pay: $18.11 hourly with a $5.42/hr Health and Welfare Benefit!

About the Role

Are you dependable, compassionate, and energized by helping others? As a Nursing Assistant – Patient Transporter at ServiceSource, you’ll play a vital role in the daily care experience of veterans by ensuring safe, timely, and respectful transportation throughout the VA Medical Clinic. Whether escorting patients to appointments or delivering critical specimens, your work will directly support the health and dignity of those who served our country.

Why Join Us?

At ServiceSource, we’re committed to your success and wellbeing.

• Mission-Driven Work: Make a meaningful impact by supporting veterans in a healthcare setting.
• Career Growth: Access internal advancement opportunities, tuition reimbursement, and a $500 annual wellness/personal development benefit.
• Comprehensive Benefits: $5.42 per hour in Health and Welfare benefit to purchase insurance and retirement, or taken as cash wage (with proof of approved alternative insurance coverage).
• Team-Oriented Culture: Join a supportive, collaborative environment where your reliability and compassion are truly valued.

Job Summary

Patient Transporters provide quality patient care through the safe, timely transport of patients and items to designated locations on the medical campus. This is a contract position and is subject to renewal.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Assist both inpatients and outpatients with safe and efficient transportation throughout the medical center using wheelchairs, gurneys, inpatient beds, and other conveyances.
• Escort patients to and from hospital entrances and parking structures as needed.
• Maintain clear and timely communication with Dispatch to receive and relay transport instructions and relevant information.
• Provide basic assistance to patients entering or exiting transport devices, and promptly notify clinical staff when additional support is required.
• Collect biological specimens from various hospital units and deliver them securely to the laboratory.
• Provide courteous and accurate information to patients, visitors, and hospital guests, ensuring a positive customer service experience.
• Support departmental operations by assisting with tasks such as tracking, retrieving, and sanitizing transport equipment, as well as contributing to data collection and reporting efforts.
• Operate a multi-line phone system and serve as a backup Dispatcher, delivering prompt and professional communication.
• Consistently perform duties in a safe, respectful, confidential, and professional manner in accordance with hospital policies.
• Perform other responsibilities as assigned.

Qualifications

• High school diploma or General Educational Development (GED) equivalent preferred.
• Proficiency in English (as a first or second language) is preferred.
• Must successfully pass an FBI Department of Homeland Security clearance upon hire.
• Required to obtain Heartsaver/CPR certification through the American Heart Association (AHA) upon hire.
• Availability and willingness to work flexible hours, including evenings and/or weekends, when needed, based on operational needs.
• Ability to walk 5 or more miles during a typical shift and remain active for extended periods of time is required.
• Ability to meet healthcare facility occupational health requirements, including TB testing and Hepatitis B and Influenza vaccinations (or approved declination forms, where applicable) is required.

Knowledge, Skills, and Abilities

• Demonstrated commitment to providing excellent customer service.
• Highly dependable and capable of working independently with minimal supervision.
• Basic mathematical proficiency is preferred.
• Ability to respond promptly and effectively to dynamic or unexpected situations.
• Strong communication skills, both verbal and written, with solid literacy abilities.
• Proven ability to collaborate with diverse personalities and navigate interpersonal challenges.
• Capable of solving practical problems and handling a variety of concrete variables in situations with limited standardization.
• Preferred ability to interpret and follow instructions presented in written, oral, diagrammatic, or schedule formats.

Physical Demands

While performing the duties of this job, the employee is required to sit, talk, and hear. The employee is regularly required to reach with hands and arms. The employee is required to stand and walk, sometimes over five (5) miles per shift. The employee is required to lift, place, or move supplies, up to 50 pounds while bending, stooping, and walking. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

What We Offer – for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.
• We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class.
• We are an E-Verify Employer and a drug-free workplace.
• Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information ServiceSource is a 501(c)(3) organization with programs and operations in more than a dozen states and the District of Columbia. ServiceSource has affiliate organizations in Delaware, Florida, North Carolina, Utah and Virginia. Collectively, the organization serves more than 35,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.