Nurse Supervisor - Buprenorphine Pathways Clinic

King-County,-W; Seattle (WA); On-site; USD 90,000 - 130,000; Full time

Job summary

King County Department of Public Health is seeking a nurse leader for the Downtown Public Health Clinic Team in Seattle. You will supervise the Pathways Clinic, guiding a team of nurses, medical assistants, social workers and community health workers, with emphasis on equity and quality improvement.

The role requires strong leadership, public health experience, and the ability to collaborate with management, UW residents, and community partners to expand services and improve outcomes for

Qualifications

• Bachelor's degree in nursing or MSN/DNP/PhD from an accredited nursing school.
• Washington State Registered Nurse license in good standing.
• Washington State Drivers' License in good standing.
• Current BLS-CPR for Healthcare Providers.
• Experience in opiate disorder programs, care coordination, public health, and/or community-based health programs.
• Demonstrated experience supervising or leading staff in a healthcare, social service, or public health setting.

Responsibilities

• Direct supervision of staff including hiring, evaluations, training, coaching, and discipline.
• Provide staff training on reflection, trauma-informed care and reduction of secondary trauma.
• Work with community and other agencies to assess needs and implement Pathways Clinic goals.
• Coordinate UW Residents/Fellows schedules.
• Perform Quality Improvement/Quality Assurance through chart reviews.
• Collaborate with lead physician to supervise patient workflow and care team.
• Coordinate funding, data and performance measures and program requirements.
• Process patient satisfaction and grievance surveys and investigations.
• Onboard UW Fellows and manage fellowship closing.
• Oversee clinic expansion as Pathways grows.
• Define clear roles within the clinic.
• Perform other duties as assigned.

Education

Bachelor's degree in nursing or MSN/DNP/PhD

Washington State Registered Nurse License

Washington State Drivers' License

Current BLS-CPR for Healthcare Providers

Experience in opiate disorder programs

Experience supervising or leading staff

Job description

The Community Health Services Division of King County's Department of Public Health (DPH) is looking for a talented nurse leader to join the Downtown Public Health Clinic Team. The candidate will be part of Downtown Public Health Clinic Leadership team and will be accountable for the oversight and supervision of the Pathways Clinic, a program that serves vulnerable populations. The ideal candidate is knowledgeable about Public Health approaches and harm reduction models of care. Pathways provides low barrier Medication for Opiate Use Disorder and primary care services for this underserved population. The ideal candidate will possess excellent leadership and communication skills, quality improvement experience, and strong public health clinical experience. The position reports directly to the Area Manager and is expected to work closely and respond to program management needs. This position will be involved in leading program improvements and evaluation and may provide back-up coverage for other PHSS's within Downtown Public Health Center.

We're seeking candidates who are representative of the diverse populations served by Public Health – Seattle & King County. The successful candidate in this position will have overall responsibility for the hiring and daily supervision of a team that may include Public Health Nurses, Registered Nurses, Medical Assistants, Social Workers, and Community Health Workers. In addition, they will be a key member of a unified leadership team to provide the highest quality of integrated care for our clients.

Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

• Direct supervision of the staff assigned to services and programs at a Public Health Center to include hiring, performance evaluations, training, counseling, team building and discipline of staff.
• Provide support and training to staff regarding use of reflection, trauma informed practices and reduction of secondary trauma.
• Work collaboratively with the community and other agencies to assess the public's needs, assist in development of program goals and objectives and implementation of Pathways Clinic programming.
• Coordinate schedules for UW Residents/and or Fellows.
• Perform Quality Improvement/Quality Assurance work, including chart reviews, to ensure compliance with clinical service.
• Work collaboratively with the lead physician to ensure patient workflow and supervision of the care team.
• Work closely with the Program Manager regarding funding, data and performance measures, and program requirements. And assist other team members on continuous improvement efforts.
• Coordinate, review, and process patient satisfaction and patient grievance surveys and reports, including conducting investigation, analyzing findings, and resolving patient concerns and complaints as needed.
• Coordinate schedules for UW Fellows, including onboarding of new UW Fellows each year and all work associated to closing out work as they complete their fellowship in clinic.
• Oversee clinic expansion efforts as the Pathways program increases services to urgent primary care and mobile teams.
• Collaborate with leadership and staff to define and establish clear roles within the clinic.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in nursing or a master's degree in nursing science or a graduate level nursing degree of MSN, DNP or PhD from an accredited school of nursing
• Washington State Registered Nurse License in good standing
• Washington State Drivers' License in good standing
• Current BLS-CPR for Healthcare Providers
• Experience in opiate disorder programs, care coordination, public health, and/or community-based health programs.
• Demonstrated experience supervising or leading staff in a healthcare, social service, or public health setting.

Work Schedule

This is a full-time (1.0 FTE), Career Service position with benefits. The typical work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with travel to multiple service sites. This position is exempt and not eligible for overtime. Some schedule flexibility may be required to meet operational needs.

Work Location

Downtown Public Health Center, 2124 4th Avenue, Seattle, WA 98121. However, travel will be required to other sites throughout King County.

This posting will be used to fill all needs. Interviews will be continuous until needs are met.

Who May Apply

This position is open to all minimally qualified nurses.

Union Affiliation

Washington State Nurses Association (WSNA).

Contact

Amy M. Curtis, BSN, RN, Nurse Recruitment Manager at [e-mail] with any questions.

Necessary Special Requirements

• The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
• The selected candidate must be able to pass credentialing, pre-employment physical, and a thorough background investigation, but findings may not necessarily disqualify an applicant for employment.
• For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en.
• Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
• Public Health relies on office automation (Microsoft Office) and web-based enabled tools; therefore, candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
• Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
• When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.
• If you need a disability accommodation in the application or testing process, please reach out to the contact listed on the job announcement.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.