Nurse Quality Improvement Lead (QM Consultant)

U.S. Department of Veterans Affairs; Fort Wayne (IN); On-site; USD 69,000 - 142,000; Full time

Job summary

U.S. Department of Veterans Affairs, Fort Wayne, Indiana, is seeking a Registered Nurse Quality Management Consultant. The role leads quality improvement initiatives, ensures adherence to policies, and supports system-wide patient safety and satisfaction initiatives.

The position reports to the Chief of Quality Management and requires collaboration across interprofessional teams to extend high reliability and evidence-based nursing practice across the Medical Center and off-site clinics.

Responsibilities

• The Registered Nurse Quality Management (QM) demonstrates leadership, experience, and creative approaches to improvement in quality-of-care outcomes.
• The QM Consultant demonstrates performance that is broad enough to improve the care for a group of patients.
• The QM Consultant is responsible for the documented outcomes at the program or service level.
• The QM Consultant incumbent collects data, monitors staff compliance with relevant policies, directives, and standards, provides reports detailing trends, and provides direct staff support to all services in planning, designing, integrating, implementing, modifying, and administering, a comprehensive quality management program area.
• The QM Consultant participates in several facility councils, committees, and workgroups.
• Duties include Accreditation program management in oversight, preparation, response and sustainment of survey activities.
• Supports work that improves High Reliability across the organization including medical center and offsite clinics.
• Delivers self-directed, professional nursing practice using the nursing process for complex patients.
• Provides and directs others in Veteran/patient driven care by optimizing the patient experience, satisfaction, and/or safety.
• Applies evidence-based practice/research to improve quality of care and resource utilization, participating in established improvement activities.
• Meets the needs of all customers while supporting the Medical Center and Service missions.
• Communicates and treats customers in a courteous, tactful, and respectful manner.
• Provides customers with consistent information according to established policies and procedures.
• Handles conflict constructively and provides care appropriate to the age of patients served.

Job description

U.S. Department of Veterans Affairs, Fort Wayne, Indiana, is seeking a Registered Nurse Quality Management Consultant. The role leads quality improvement initiatives, ensures adherence to policies, and supports system-wide patient safety and satisfaction initiatives.

The position reports to the Chief of Quality Management and requires collaboration across interprofessional teams to extend high reliability and evidence-based nursing practice across the Medical Center and off-site clinics.