Nurse Onboarding & Operations Enablement Director

IntellaTriage; Tennessee; Sur place; USD 140 000 - 210 000; Plein temps

Avantages offerts par ce poste

PTO accrual

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Résumé du poste

IntellaTriage is seeking a Director of Operational Enablement & Experience to own the end-to-end nurse onboarding journey from offer to productive status. You will build a scalable onboarding infrastructure ensuring credentialing, system access, and high-quality employee experience across multiple states.

You will partner with executive leadership to design an efficient onboarding engine that reduces time-to-productivity, aligns with staffing needs, and drives early-tenure retention in a

Qualifications

• Bachelor's degree in business, management, or a related field (Master's preferred).
• 8+ years of progressive experience in operations, process improvement, employee experience, consulting, or related field.
• At least 4 years of experience leading teams.
• Experience scaling operations in a high-growth organization.
• Experience in a regulated industry such as healthcare, financial services, or life sciences.
• Experience managing remote or distributed teams and cross-functional processes.

Responsabilités

• Own the end-to-end nurse onboarding lifecycle from signed offer through ready-to-work status.
• Develop and manage a standardized readiness framework covering employment setup, licensure, system access, scheduling, and training.
• Partner with Workforce Management to align hiring volumes, onboarding capacity, start dates, and staffing needs.
• Create a clear, high-touch communication experience for new nurses.
• Oversee employment setup, background checks, payroll and tax setup, and audit-ready documentation.
• Manage multi-state nurse licensure verification, expiration tracking, and regulatory requirements.
• Coordinate EMR and internal systems access with IT, Clinical Operations, and client stakeholders.
• Establish onboarding KPIs, service-level expectations, dashboards, and reporting for leadership.
• Identify bottlenecks and implement process improvements, automation, and scalable tools.
• Lead and develop the Operations Enablement team while balancing strategic planning with day-to-day execution.

Connaissances

Analytical skills

Communication

Coaching

Problem-solving

Relationship-building

Formation

Bachelor's degree in business/management or related field

Master's degree preferred

Outils

EMR/EHR platforms

Cloud-based telephony systems

Description du poste

IntellaTriage is seeking a Director of Operational Enablement & Experience to own the end-to-end nurse onboarding journey from offer to productive status. You will build a scalable onboarding infrastructure ensuring credentialing, system access, and high-quality employee experience across multiple states.

You will partner with executive leadership to design an efficient onboarding engine that reduces time-to-productivity, aligns with staffing needs, and drives early-tenure retention in a