Nurse-Navigator RN

Baptist; Covington (TN); On-site; USD 65,000 - 85,000; Full time

Job summary

Baptist Health Memphis invites an experienced RN to join our ambulatory care team. This position is located on the Memphis campus and supports care coordination for the Malignant Hematology and Transplant Clinic, performing all duties as assigned.

The role provides clinical support to patients and families, helps overcome barriers to care, manages transitions between outpatient and inpatient settings, and assists in developing collaborative, patient‑centered care plans.

Qualifications

• 3 years’ experience on current unit or in Specialty area.
• CPR certification required.
• Experience with utilization review processes preferred.

Responsibilities

• Provides clinical support to patients and caregivers through the course of care.
• Improves access to healthcare by addressing Social Determinants of Health.
• Assists with transitions of care between outpatient and inpatient settings.
• Develops collaborative care plans based on provider goals and patient/family objectives.
• Educates patients and families, supporting self-management across language and literacy levels.
• Identifies cost-effective problem solving and process improvements.
• Completes assigned goals.

Skills

Analytical skills

Data management

Communication

HIPAA compliance

Customer service

Independent work

Time management

EMR proficiency

Education

BSN or equivalent years' experience

Masters in Nursing or related field

Tools

Electronic Medical Record (EMR)

Job description

Job Summary

This position is located on the Memphis campus. The role supports care coordination activities within the ambulatory services; specifically, for the Malignant Hematology and Transplant Clinic. Performs all duties as assigned.

Responsibilities

• Provides specific clinical support to patients and caregivers through the course of care.
• Improves access to healthcare for patients and families by offering assistance to overcome healthcare system barriers through identifying and mitigating Social Determinants of Health.
• Assists with and facilitates the transition of care from outpatient to inpatient settings and from inpatient to outpatient settings.
• Develops a comprehensive, collaborative care plan, based on provider treatment plan and patient/family goals for recently discharged patients and promote adherence to physician/provider recommendations and instructions.
• Provides individual patient/family education and self-management support that is appropriate based on language, cognitive abilities, literacy level, learning style, cultural norms, patient preference, readiness for change and resources available.
• Identifies and implements cost effective problem solving, process improvement, risk assessment and the reduction of waste.
• Completes assigned goals.

Specifications

Experience

Minimum Required

• 3 years’ experience on current unit or in Specialty area

Preferred/Desired

• Exp with utilization review processes

Education

Minimum Required

• BSN or equivalent years' experience

Preferred/Desired

• Masters in Nursing or related field

Training

Minimum Required

• CPR

Preferred/Desired

Special Skills

Minimum Required

• Strong analytical and data management skills. comfortable seeking direction and assistance from appropriate resources. Ability to communicate effectively verbally and in writing. Proficient ability to use a computer and electronic medical record. Comply with all HIPAA regulations - maintain patient, team member and employer confidentiality. Customer service oriented,friendly, cheerful, helpful and cognizant of patient needs. Ability to work independently and exercise clinical judgment in interactions with providers, payers, patients and their families. Strong organizational and time management skills, as evidenced by a capacity to prioritize multiple tasks and role components.

Preferred/Desired

• Familiar with scope of practice and licensure regulations

Licensure

• Registered Nurse

Minimum Required

• BLS/CPR