Nurse Navigator: Complex-Care & Transitions Lead

Duke Health; Durham (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

Duke ENT Clinic, 1F, at Duke Health in Durham, NC, seeks a Nurse Navigator (NN) to coordinate care across the treatment continuum for high-risk patients. The NN acts as a clinical advocate, educator, and liaison to expedite access to quality care and navigate complex transitions with multidisciplinary teams.

The ideal candidate is a registered nurse with a BSN, strong communication skills, and experience in care coordination.

Qualifications

• Current RN license in North Carolina or a compact state.
• BSN is required.
• Experience in Trauma, Neurotrauma or Traumatic Brain Injury and Rehabilitation is strongly preferred.
• Nurse navigation experience preferred; national nurse navigation training preferred.

Responsibilities

• Assess and facilitate coordination of multidisciplinary care.
• Provide communication, advocacy, and education in a culturally competent manner.
• Clinically triage new patient referrals daily for timely access to care.
• Collaborate with multidisciplinary care team to expedite workup, treatment, survivorship, and end-of-life care.
• Document all patient encounters in EPIC.
• Promote patient participation in decision-making about their treatment and care.

Skills

Communication

Critical thinking

Time management

Interdisciplinary collaboration

Education

BSN

MSN preferred

Tools

EPIC navigation

Microsoft Office

Excel

Word

Job description

Duke ENT Clinic, 1F, at Duke Health in Durham, NC, seeks a Nurse Navigator (NN) to coordinate care across the treatment continuum for high-risk patients. The NN acts as a clinical advocate, educator, and liaison to expedite access to quality care and navigate complex transitions with multidisciplinary teams.

The ideal candidate is a registered nurse with a BSN, strong communication skills, and experience in care coordination.