Nurse Manager - Transplant Administration

Hartford HealthCare; Hartford (CT); On-site; USD 110,000 - 150,000; Full time

Job summary

Hartford HealthCare is seeking a Clinical Nurse Manager to lead the outpatient Transplant Department, ensuring safe, high-quality, patient-centered care across the transplant continuum. You will partner with physicians, coordinators and the care team to optimize outcomes and efficiency.

The role emphasizes building a culture of excellence, accountability and continuous improvement while aligning with organizational goals and strategic initiatives.

Qualifications

• Current Connecticut Registered Nurse license required.
• Bachelor's degree required; Master's degree in Health Administration, Nursing Leadership, or related preferred.
• Specialty Certification in transplantation, ambulatory care or nursing leadership preferred.
• Minimum 3 years relevant management experience.
• CPR certification preferred.
• Five or more years of progressive nursing experience, ambulatory or outpatient clinical practice.
• Strong written and verbal communications skills required.
• Exceptions to the educational requirement will be evaluated on an individual basis with progress toward completion within five years.

Responsibilities

• Direct and oversee daily operations of the outpatient transplant clinic to ensure safe, efficient, patient-centered care.
• Coordinate clinical workflows across pre-transplant evaluation, post-transplant follow-up and specialty services.
• Monitor patient throughput, clinic capacity, access, scheduling efficiency and resource utilization.
• Develop and implement standardized clinical workflows and processes to improve quality and productivity.
• Collaborate with physicians, transplant coordinators, APNs, pharmacy, social work and other departments for seamless patient care.
• Participate in leadership planning for program expansion and process improvements.

Skills

Nursing leadership

Operations management

Pre- & post-transplant care

Staff development

Clinical workflow

Effective communication

CPR certification

Education

BSN

MSN preferred

Transplant/ambulatory care certification preferred

Job description

Location Detail: 80 Seymour Street (10008) Work where every moment matters. Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Hartford Hospital is one of the largest and most respected teaching hospitals as well as a Level I trauma center. Hartford Hospital is on the cutting edge of technology & medical care and is home to the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Housing the Northeast’s largest robotic surgery center, committed to becoming the best in the country for patient safety and is pursuing that goal by taking innovative action and creating a culture of safety at every level within the organization.

Job Summary

The Clinical Nurse Manager is responsible for the clinical and operational leadership of the outpatient Transplant Department. This role provides direct oversight of daily operations and ensures the delivery of safe, high-quality, patient-centered care across the transplant continuum. The Clinical Nurse Manager partners with physicians, advanced practice providers, transplant coordinators, multidisciplinary team members and organizational leadership to optimize patient outcomes and improve operational efficiency. The Clinical Nurse Manager promotes a culture of excellence, accountability, collaboration and continuous improvement while supporting strategic initiatives and organizational goals.

Key Areas of Responsibility

• Direct and oversee the daily operations of the outpatient transplant clinic to ensure safe, efficient and patient centered care.
• Coordinate clinical workflows across pre-transplant evaluation, post-transplant follow-up and specialty transplant services.
• Monitor patient throughput, clinic capacity, access, scheduling efficiency and resource utilization.
• Develop and implement standardized clinical workflows and operational processes to improve quality, patient experience and productivity.
• Collaborate with physicians, transplant coordinators, advanced practice providers, pharmacy, social work, RD and ancillary departments to ensure seamless patient care.
• Participate in operational planning for new programs, service expansion and process improvement initiatives.

Leadership

• Recruit, hire, onboard, mentor, develop and retain nursing and clinical support staff.
• Provide ongoing coaching, performance evaluations, competency assessments and professional development opportunities.
• Foster employee engagement, accountability, teamwork and a culture of continuous learning.
• Develop staffing plans and manage scheduling to ensure appropriate coverage while maintaining fiscal responsibility.
• Participate in leadership meetings to evaluate program performance and operational priorities.

Patient Experience

• Promote exceptional patient and family experiences throughout the transplant journey.
• Resolve patient concerns and service recovery issues promptly and professionally.

Qualifications

Current Connecticut Registered Nurse license required.

• Bachelor's degree required.* Master's degree in Health Administration, Business Administration, or related preferred.
• Specialty Certification in transplantation, ambulatory care or nursing leadership preferred.
• Minimum 3 years relevant management experience.
• CPR certification preferred.
• Five or more years of progressive nursing experience. Ambulatory or outpatient clinical practice.
• Strong written and verbal communications skills required.
• Exceptions to the educational requirement will be evaluated on an individual basis. For example, a strong candidate in the process of completing the educational requirement will be considered. Continued progress toward completion of the educational requirement within five years will be required.

We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. an or disability status.