Nurse Manager - Primary Specialty Care Clinic

UCSF Health; San Francisco (CA); Sur place; USD 110 000 - 150 000; Plein temps

Résumé du poste

UCSF Health seeks an experienced Nurse Manager to lead ambulatory care operations at the UCSF Stanyan & Hyde Clinics in San Francisco. The role focuses on delivering high-quality patient care across primary and specialty services while ensuring efficient clinic workflows.

You will supervise staff, coordinate scheduling, ensure regulatory compliance, and partner with physicians and administration to drive service quality, patient satisfaction, and performance improvement.

Qualifications

• Required supervisory and/or management experience
• Bachelor's Degree in Nursing
• Strong clinic/center patient care management skills and knowledge of scheduling, customer service, regulatory compliance, accreditation requirements, and IT
• Strong interpersonal skills to create a collaborative environment
• Leadership, fiscal and operations management skills to collaborate with physicians and staff
• Knowledge of healthcare IT and patient care workflows
• Experience with regulatory requirements, licensing and compliance environments
• Ability to organize, manage multiple priorities and delegate effectively

Responsabilités

• Manage ambulatory patient care delivery, including nursing, and potentially lab/radiology services
• Facilitate smooth flow of patient care activities and support clinic operations
• Lead and develop clinic teams to ensure high-quality patient care and service levels
• Collaborate with physicians and management to improve processes and outcomes

Formation

Bachelor's Degree in Nursing

Master's degree

Outils

Scheduling software

Regulatory compliance systems

Clinical information systems

Description du poste

Job Description

UCSF Stanyan & Hyde Clinics are clinical sites that offer Primary Care as well as adult multi-specialty services. There are core specialties located in these sites 5 days per week in combination with multiple specialty services that are scheduled throughout the week. The clinical staff includes Medical Assistants, Patient Care Coordinators, Physician Assistant, Licensed Vocational Nurses, Registered Nurses, Orthopedic Technician, and X-Ray Technician.

Job Description

UCSF Stanyan & Hyde Clinics are clinical sites that offer Primary Care as well as adult multi-specialty services. There are core specialties located in these sites 5 days per week in combination with multiple specialty services that are scheduled throughout the week. The clinical staff includes Medical Assistants, Patient Care Coordinators, Physician Assistant, Licensed Vocational Nurses, Registered Nurses, Orthopedic Technician, and X-Ray Technician.

Involves the provision of integrated and accessible primary and specialty patient care services in a clinic or center environment. Care is provided by clinicians and assistants who are accountable for addressing a large majority of personal health care needs and developing a sustainable partnership with patients. Ensures optimal patient outcomes through effective leadership and / or provision of patient care delivery in healthcare clinics or centers. Promotes shared decision-making at all levels to ensure a shared voice in practices, exchange of ideas, enhanced communication, and continually improved patient services. Management levels may also be responsible for clinic operations.

Manages the delivery of ambulatory patient care, which typically includes nursing, and may include laboratory, radiology, dental, etc. Facilitates the flow of patient care activities; may also participate in practice or center management operations.

Qualifications

Required Qualifications

• Previous supervisory and/or management experience
• Bachelor's Degree in Nursing
• Strong clinic/center patient care management skills. Practice management knowledge in scheduling, customer-service methods, regulatory compliance, accreditation requirements, and / or information technology. Broad knowledge of patient population served and the requirements for the delivery of services
• Strong interpersonal skills to create and maintain a climate for effective communication and collaborative decision making
• Strong leadership, fiscal, and operations management skills, with the ability to collaborate effectively with physicians, management, and staff from all disciplines. Ability to create and maintain a goal-oriented climate of teamwork and collaboration
• Knowledge of relevant healthcare information technology and patient care workflows and processes
• Demonstrated knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing, and compliance environments
• Proven ability to organize, manage multiple priorities, and delegate work functions efficiently

Preferred Qualifications

• A minimum of 3-5 years of clinical experience
• A minimum of 2-3 years of progressive supervisory experience
• Master's degree
• Knowledge of current and emerging best practices and technologies in the clinic/center healthcare industry
• Active American Heart Association PALS certification
• Registered Nurse - Board Certified

Required License/Certifications

• Registered Nurse in the State of California
• Active American Heart Association BLS certification