Nurse Leader: 24/7 Patient Care & Operations Manager

Kaiser Permanente; Oakland (CA); On-site; USD 110,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Retirement plan

Tuition reimbursement

Job summary

Kaiser Permanente in Oakland, CA is seeking a Nursing Leader to oversee patient care delivery and support best-practice model implementation across locations. You will supervise staff, manage resources, ensure compliance with Nursing Practice Act and Joint Commission standards, and drive performance improvements in a high-demand hospital setting.

The role requires clinical leadership, collaboration with physicians and care teams, and ensuring safe, high-quality care across the continuum.

Qualifications

• Minimum two (2) years of experience in patient care delivery.
• Associates degree or higher in Nursing/Health Care or related field.
• Minimum one (1) year of experience in a leadership role.

Responsibilities

• Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed.
• Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate.
• Supervises hospital administrative functions to support patient care by: facilitating team meetings and/or management decisions and identifying action items, taking into consideration compliance timelines and financial commitments.
• Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: supporting large and/or complex work streams with significant program impact; supervising data collection to inform the development and implementation of plans.
• Supervises improvements to operations and technology processes by: executing the work of cross-functional teams on strategic projects designed to achieve goals related to issue remediation and improved quality, service, affordability, and/or operating efficiency.
• Ensures safe, quality, and standardized care delivery within a twenty-four-hours-a-day, seven-days-a-week operational environment by: monitoring the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff.

Skills

Ambiguity/Uncertainty Management

Attention to Detail

Business Knowledge

Communication

Constructive Feedback

Critical Thinking

Cross-Group Collaboration

Decision Making

Dependability

Diversity, Equity, and Inclusion

Drives Results

Facilitation Skills

Health Care Industry

Influencing Others

Integrity

Leadership

Learning Agility

Organizational Savvy

Problem Solving

Learning & Recall

Strategic Thinking

Team Building

Teamwork

Topic-Specific Communication

Education

Associates degree or higher in Nursing/Health Care or related field

Job description

Kaiser Permanente in Oakland, CA is seeking a Nursing Leader to oversee patient care delivery and support best-practice model implementation across locations. You will supervise staff, manage resources, ensure compliance with Nursing Practice Act and Joint Commission standards, and drive performance improvements in a high-demand hospital setting.

The role requires clinical leadership, collaboration with physicians and care teams, and ensuring safe, high-quality care across the continuum.