Nurse Intake Specialist

Morgan & Morgan, P.A.; Las Vegas, Longwood (NV, FL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Paid time off

Paid holidays

Job summary

Morgan & Morgan is seeking a Full-Time Registered Nurse (RN) to join our Case Control Center in a client-facing intake role. The position requires working five days per week, handling inbound calls related to medical malpractice and nursing home claims. Candidates living within commuting distance will work on-site.

The ideal candidate will be available 7:00 a.m.–7:00 p.m. EST with weekend coverage as needed. Qualified candidates may earn up to $250 after 90 days of employment.

Qualifications

• Active RN license required.
• Excellent verbal and written communication skills.
• Ability to handle sensitive medical information with discretion.
• Comfort on the phone for intake conversations.
• Strong organization and multitasking abilities.
• Bilingual skills are a plus.

Responsibilities

• Conduct detailed intake calls with prospective clients.
• Vet and assess medical malpractice and nursing home claims.
• Gather and document medical and factual information with accuracy.
• Support key aspects of the legal intake process.
• Handle client questions and concerns with empathy and professionalism.
• Enter and maintain detailed client information in internal systems.
• Maintain confidentiality and exercise sound judgment in all interactions.

Skills

RN license

Verbal communication

Written communication

Empathy

Multitasking

Data entry

Confidentiality

Bilingual (nice to have)

Education

Registered Nurse license

Tools

EHR systems

Data entry software

MS Office

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

Morgan & Morgan is seeking a Full-Time Registered Nurse (RN) to join our Case Control Center in a client-facing intake role. This position requires working five days per week, handling inbound telephone calls related to medical malpractice and nursing home claims. Our clients are often navigating traumatic and emotionally difficult situations, and Nurse Intake Specialists serve as their first point of contact - making empathy, professionalism, and compassion essential to success in this role.

Candidates who live within acommutable distance of a Morgan & Morgan office will be expected to work on-site as part of their regular schedule.

The ideal candidate will have availability to work between 7:00 a.m. and 7:00 p.m. EST, with weekend coverage required as business needs dictate. If you are passionate about helping others, demonstrate strong empathy and respect in your interactions, and are seeking a long‑term career where you can apply your nursing expertise in a new setting, we encourage you to apply. Qualified candidates may earn up to $250 after 90 days of employment.

Responsibilities

• Conduct detailed intake calls with prospective clients.
• Vet and assess medical malpractice and nursing home claims.
• Gather and document medical and factual information with accuracy.
• Support key aspects of the legal intake process.
• Handle client questions and concerns with empathy and professionalism.
• Enter and maintain detailed client information in internal systems.
• Maintain confidentiality and exercise sound judgment in all interactions.

Qualifications

• Active Registered Nurse (RN) license required.
• Strong verbal and written communication skills.
• Exceptional listening, critical thinking, and problem-solving abilities.
• Comfort working on the phone for extended periods.
• Strong computer and data entry skills.
• Highly organized with the ability to multitask and learn quickly.
• Able to work independently in a fast-paced environment.
• Professional demeanor with a calm, empathetic, and client-focused approach.
• Reliable, punctual, and dependable.
• Bilingual skills are a plus!

#LI-EZ1

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

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