Nurse Coordinator

University of Maryland, Baltimore (UMB); Baltimore (MD); On-site; USD 108,000 - 120,000; Full time

Benefits offered by this job

Paid leave

Health insurance

Tuition remission

Teleworking options

Flexible work schedules

Job summary

The University of Maryland, Baltimore School of Medicine seeks a Nurse Coordinator in the CCAND, Department of Neurology, to coordinate daily patient-care administrative tasks, handle pre-authorizations, lab requests, portal messages, and RX refills, serving as primary contact for patients.

Ideal candidate holds a Bachelor’s in Nursing, five years RN experience including a year in research, Maryland RN license, strong communication, and proficiency with Epic/clinical databases; offers

Qualifications

• Bachelor’s in Nursing required.
• Five (5) years of RN experience required, at least one year in research.
• Maryland RN license required.
• Strong communication and data management skills required.

Responsibilities

• Coordinate daily patient-care administrative tasks for CCAND clinic patients.
• Handle pre-authorizations, lab requests, and prescription refills.
• Respond to patient calls and portal messages; assist with RX refills.

Skills

Effective communication

Written communication

Computer skills

Team coordination

Education

Bachelor's in Nursing

Tools

Epic EMR

Job description

The University of Maryland, Baltimore School of Medicine is seeking a Nurse Coordinator to work in the Department of Neurology, Clinical Center for Adults with Neuro-Developmental Disorders (CCAND). The Department of Neurology provides evaluation, treatment, and care for patients suffering from a wide range of neurological disorders including stroke, epilepsy, multiple sclerosis, Parkinson’s disease, amyotrophic lateral sclerosis (ALS), and migraine. We provide care through our inpatient and consultative services, our designated Comprehensive Stroke Center, our Level 4 Epilepsy Center, our 22-bed Neuro-Critical Care Unit, and our busy outpatient practice. The Department also provides state-of-the-art rehabilitation services. A number of departmental faculty received grant funding from the National Institutes of Health and the Veteran’s Administration to study the role of genetics in stroke, epilepsy, and Parkinson’s disease, new brain imaging modalities in multiple sclerosis, biomarkers in multiple sclerosis, and neurodevelopmental disorders such as autism and intellectual disability. Many faculty are lead investigators in clinical trials to identify new therapeutic approaches for a broad range of neurological disorders.

The Nurse Coordinator will be involved in the daily coordination of the CCAND assisting the MD and NPs with various patient-care related administrative tasks. The Nurse Coordinator will independently handle pre authorizations for the CCAND patients, manage lab requests and respond to patient calls, respond to portal messages and assist with RX refill. Strong oral and written communication skills are essential for success in this role, as the candidate will serve as the primary point of contact for patients. Additionally, proficiency in computer skills is highly desired to facilitate the upkeep of a comprehensive database for patient data outcomes.

Employees whose job duties require them to work in clinical settings or at clinical or field sites continue to be subject to the vaccine requirements of those sites. This position is required to be vaccinated against COVID-19. For additional information on protocols and exemptions, please visit the COVID-19 website.

Benefits: Exempt Regular

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland

Essential Functions

Responsible ongoing coordination of patient care-related administrative responsibilities for CCAND clinic patients, including but not limited to:

• Responding to patient phone calls in a timely manner
• Managing and responding to patient portal messages
• Reviewing, processing, prescription refill requests to pharmacies
• Managing pre-authorization requests, including follow-up and ensuring completion
• Managing lab requests and ensuring all applicable results are uploaded into Epic
• Assisting with coordination of patient care needs as appropriate
• Assisting with disability, drivers, and other insurance related forms
• Working to maintain the CCAND Clinical Database

Minimum Qualifications

• Education: Bachelors in Nursing
• Experience: Five (5) years experience as a registered nurse, at least one (1) year in research specialization.
• Supervisory: Experience in patient or project management preferred
• Licensure/Certification: Maryland licensed registered nurse.
• Other: May require training related to occupational safety and health, and environmental compliance

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.

Knowledge, Skills, Abilities

Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

Salary

Salary: $107,500.00 - $120,000.00, Commensurate with education and experience.

UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact [e-mail] . Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.

Job

Reg or CII Exempt Staff

Full Time/Part Time

Full-Time

Shift

Day Job

Organization

School of Medicine - Neurology