General Summary of Position
Provides professional nursing care for clinic patients following established standards and practices. Monitors quality and safety issues. Functions in a nursing work and clinical skills mentoring capacity to medical assistant staff.
Primary Duties and Responsibilities
- Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
- Performs general nursing care to patients. Administers prescribed medications, vaccines, treatments, and procedures in accordance with nursing standards. Observes, records, and reports patient's condition and reaction to drugs and treatments to physicians. Dispenses medication as directed. Ensures that nursing documentation is complete, accurate, and legible. Greets patients and prepares them for physician examination. Screens patients for appropriate information. Instructs and teaches patients in the collection of samples and tests. Prepares equipment and aids physician during treatment, examination, and testing of patients.
- Develops weekly schedules and makes daily assignments. Serves as the point of contact for all clinic personnel changing shifts or calling in regarding attendance matters.
- Participates with the Administrator I in quality and process improvement initiatives and assists in maintaining fiscal objectives. Performs mock The Joint Commission surveys to ensure regulatory compliance.
- Performs patient telephone triage, assesses needs, and coordinates needs with nursing and medical staff. Also provides coverage to nurses within the unit.
- Educates/counsels patient and family about diagnostic procedures, medication adherence, nutrition, and maintenance of health and wellness. Maintains and reviews patient records, charts, and other pertinent information. Posts tests and examination results. Educates patients by providing information concerning diagnosis related medications, side effects, and the disease process.
- Instructs patients and family regarding medications and treatment/surgical instructions. Provides patient education and serves as a resource to other clinical team members regarding particular expertise. Instructs patients with postoperative instructions following routine surgery prior to postoperative follow-up care. Contributes to the implementation of clinic objectives and quality assurance programs.
- Orders and evaluates appropriate follow-up diagnostic studies and interprets and synthesizes data to determine therapeutic plan.
- Maintains established departmental policies and procedures; attends required meetings and participates in committees as requested. In conjunction with the Nurse Manager, develops and supports continuing education opportunities for clinic staff. Maintains own clinical expertise by attending in-service programs.
- Works with Nurse Manager to ensure staff are trained and adhere to office policies and procedures, including adherence to minimum service requirement standards.
- Adapts to and excels in the use of all electronic programs utilized in the division, including but not limited to, Centricity, Azyxxi, and McKesson. Documents all vital signs, treatments, and medication immunizations promptly.
- Monitors patient progress and referrals through scheduled face-to-face appointments, telephone calls, and hospital visits. Coaches patients receiving antiretroviral therapy towards successful treatment outcomes.
- Screens for basic entitlement eligibility (ADAP, MADAP, MHIP, PAP) and completes applications or referrals as appropriate.
- Manages, monitors, and exercises all functions related to the Division's prescription refill line.
- Collects clinical data relevant to initiate and complete prior authorization for oral medication.
- Participates in weekly case conferences and works within a multidisciplinary team on assessment and treatment planning.
- Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
- Participates in multidisciplinary quality and service improvement teams.