Nurse Care Manager

St Joseph Hospital & Medical Center; Phoenix (AZ); On-site; USD 75,000 - 105,000; Full time

Job summary

Saint Joseph’s Hospital and Medical Center in Phoenix, AZ is seeking a Care Management Professional to guide patients through complex healthcare journeys, coordinate resources, and advocate for optimal outcomes. You will assess needs, develop individualized care plans, facilitate seamless transitions, and collaborate with multidisciplinary teams to prevent readmissions and ensure patient-centered goals.

This role emphasizes compassionate, patient-focused care within a nationally recognized

Qualifications

• Bachelor degree in Nursing or MSW from an accredited university.
• Current AZ RN license or AZ LCSW or AZ Social Worker licensure.
• Job-related experience required.

Responsibilities

• Completes psychosocial assessments to gather information for the team on patient adjustment, family support, financial resources, housing, understanding of disability and barriers to discharge.
• Incorporates patient's psychosocial status and diagnosis in evaluating treatment plan for appropriateness, in collaboration with the physiatrist and interdisciplinary team.
• Ensures patient-centered goals are collaboratively established within the interdisciplinary team.
• Provides team with pertinent financial information to facilitate decision making through intake, evaluation, planning, provision of services, discharge/transition planning, and long term follow-up.
• Monitors patient and family goal attainment relative to the interdisciplinary treatment plan and addresses plan variances.
• Facilitates Team Rounds and interdisciplinary documentation.

Skills

Care coordination

Patient advocacy

Assessment

Interdisciplinary collaboration

Communication

Healthcare systems knowledge

Education

Bachelor of Science in Nursing (BSN)

Master of Social Work (MSW)

Job description

Job Summary and Responsibilities

As our Care Management Professional, you will be a pivotal coordinator and advocate, guiding patients through complex healthcare journeys to optimize outcomes and well‑being.

Every day, you will assess patient needs, develop individualized care plans, facilitate seamless transitions, and coordinate resources. You'll educate patients and collaborate with multidisciplinary teams to ensure continuity of care and prevent readmissions.

To be successful in this role, you will possess exceptional assessment and coordination skills, strong communication, and a deep understanding of healthcare systems, with an empathetic approach to patient advocacy.

• Completes psycho-social assessments to gather pertinent information for the team regarding patient adjustment, family support, financial resources, housing, understanding of disability and barriers to discharge
• Incorporates patient's psychosocial status and diagnosis in evaluating treatment plan for appropriateness, in collaboration with the physiatrist and interdisciplinary team.
• Ensures that patient-centered goals are collaboratively established within the interdisciplinary team
• Provides team with pertinent financial information to facilitate decision making through the following processes: Intake; Evaluation; Planning: the Provision of Services; Discharge/Transition Planning; and Long Term Follow-up to ensure appropriate use of patient care resources and their financial impact on the service line and that resource utilization is congruent with life-planning of the individual
• Monitors patient and family goal attainment relative to the interdisciplinary treatment plan and addresses the appropriateness of the level of care during Team Rounds. Intervenes when variances occur in a patient's individualized treatment plan
• Facilitates Team Rounds and interdisciplinary documentation.

Job Requirements

Required

• Bachelors Of Nursing or Masters in Social Work from an accredited university and job related experience
• Registered Nurse: AZ or Licensed Clinical Social Worker: AZ or Social Worker: AZ

Preferred

• Four years experience as a Case Manager or Social Worker in an inpatient rehabilitation setting
• Certified Rehabilitation Registered Nurse (CRRN)

Where You'll Work

Hello humankindness: Join a Legacy of Healing at Saint Joseph’s Hospital and Medical Center (SJHMC)

Ready to make a real difference? Join SJHMC in Phoenix AZ., a 571-bed nonprofit founded by the Sisters of Mercy over 125 years ago. We're more than a hospital; we're a global destination for life-changing care, embracing patients with humankindness.

Here, your calling will flourish. We're not just a workplace; we're a community dedicated to a mission of service.

Leaders in Specialized Care:

• Barrow Neurological Institute (BNI): A world-renowned center for groundbreaking neurological research and innovative treatments.
• Norton Thoracic Institute (NTI): A national leader in advanced thoracic care with pioneering surgical techniques.
• Level I Trauma Center: One of Arizona's busiest ERs, providing immediate, comprehensive care for critically injured patients 24/7.

Why SJHMC?

• Culture of Excellence & Well-being: We care for our people, fostering professional and personal growth.
• Community & Collaboration: Be part of a network committed to global health and well-being.
• Join a Legacy, Shape a Future: Over 20% of our patients travel internationally for our specialized care.

This is an invitation to join a family of dedicated professionals at the forefront of medical innovation, united by the power of humankindness.