Nurse Care Coordinator: Referral & Patient Education

U.S. Department of Veterans Affairs; Jefferson Barracks (MO); Sur place; USD 75 000 - 105 000; Plein temps

Avantages offerts par ce poste

Paid time off (PTO) — 50 days per year

Traditional federal pension

Federal health/vision/dental insurance

Federal 401(k) with employer match

Lifelong learning and career growth

Résumé du poste

The U.S. Department of Veterans Affairs is seeking a Referral Coordinator Registered Nurse to oversee and coordinate patient referrals, ensure timelines, and guide Veterans through care options within VA and community care networks.

This role emphasizes education, self-management, and patient satisfaction, with collaboration across clinical and administrative teams. Responsibilities include triage of referrals, liaison with providers, and documentation in health systems, while supporting quality

Qualifications

• English language proficiency required; strong written and spoken English.
• Graduate of an accredited nursing program with US RN licensure.
• BSN or MSN preferred; state license current and unrestricted.
• Experience in referral coordination, case management, or acute care preferred.
• Proficiency with MS Office and data-analysis tools.

Responsabilités

• Triage, review, and coordinate referrals to ensure appropriate care pathways.
• Act as liaison between VA providers, specialty services, and community care.
• Provide clear guidance on care options and scheduling processes.
• Maintain accurate referral documentation in VA health information systems.
• Collaborate with interdisciplinary teams to improve access to care.
• Support quality improvement initiatives and customer service excellence.
• Uphold licensure and professional practice standards; work schedule Mon–Fri, 7:30am–4:00pm.

Connaissances

Interdisciplinary collaboration

Quality improvement

Customer service

Educational focus

Formation

BSN (Bachelor of Science in Nursing)

MSN (Master's degree in nursing)

RN license (US)

Outils

Microsoft Word

Microsoft Excel

PowerPoint

Power BI

Data analysis

Description du poste

The U.S. Department of Veterans Affairs is seeking a Referral Coordinator Registered Nurse to oversee and coordinate patient referrals, ensure timelines, and guide Veterans through care options within VA and community care networks.

This role emphasizes education, self-management, and patient satisfaction, with collaboration across clinical and administrative teams. Responsibilities include triage of referrals, liaison with providers, and documentation in health systems, while supporting quality