Nurse Aide I & Clinical Secretary, Step-Down/Intermediate Care, Cary Hospital

Wakemed; Cary (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

WakeMed Health & Hospitals is seeking a Nurse Aide I / Clinical Secretary to provide essential secretarial support to patients, families and clinical staff, ensuring efficient, patient-centered service delivery. The role emphasizes PFCC, with duties under the direction of the Registered Nurse to uphold dignity, information sharing, participation and collaboration.

The position requires a Nurse Aide I license or certification, a high school diploma or equivalent, and preferred healthcare

Qualifications

• Nurse Aide I licensure or certification required
• High School Diploma or Equivalent required
• Healthcare experience preferred

Responsibilities

• Provide appropriate secretarial support to patients, families and professional staff to ensure efficient, customer-oriented service delivery.
• Deliver patient care under the direction of the Registered Nurse.
• Actively support WakeMed's PFCC model by communicating with patients and families in a respectful, informative manner.
• Assist with coordinating care and facilitating information sharing between care teams

Skills

Secretarial support

Patient care under supervision

PFCC understanding

Education

High School Diploma or Equivalent

Job description

Overview

The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse Aide I/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are: Dignity and Respect = Listen to and honor patient and family perspectives and choices; Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful; Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose; Collaboration = Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care. The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.

Overview

The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse Aide I/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are: Dignity and Respect = Listen to and honor patient and family perspectives and choices; Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful; Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose; Collaboration = Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care. The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Nurse Aide I Required

Education

High School Diploma or Equivalent Required

Experience

1 Year Healthcare Preferred