Nurse Account Manager

Clarest Health OHIO, LLC; Denver, Northern (CO, KY); Hybrid; USD 100,000 - 105,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Virtual Care/Telemedicine

Flexible Spending Account

PTO

Travel Reimbursement

401k with company match

Referral Bonuses

Life Insurance

Pet Insurance

Legal Insurance

Job summary

Clarest Health is seeking a Registered Nurse–level Nurse Manager to serve as the primary liaison between our closed-door pharmacy and long-term care partners. You will oversee field visits, staff training, and the implementation of pharmacy technology to ensure exceptional service across client sites.

The field-based Colorado role requires an active RN license, strong LTC workflow knowledge, and roughly 70% travel. Compensation ranges from $100,000 to $105,000 with comprehensive benefits.

Qualifications

• Must have an active RN license in good standing.
• Strong working knowledge of Long-Term Care operations and workflows.
• At least 3 years of relevant experience in Account Management (preferred).
• Must possess a valid drivers license in good standing and active car insurance.

Responsibilities

• Conduct regular site visits to monitor service quality, address client needs, and build strong relationships.
• Partner with facility and corporate leaders to ensure satisfaction, retention, and effective communication.
• Lead meetings, calls, and training sessions (virtual or on-site) to support staff education and share pharmacy updates.
• Oversee new facility onboarding and transitions, including setup, training, and operational support.
• Support adoption of pharmacy technology tools and troubleshoot issues as needed.
• Document visits, client interactions, and follow-up actions in line with company guidelines.
• Collaborate with pharmacy leadership and internal teams to resolve issues and maintain high service standards.
• Maintain compliance with Clarest's Code of Conduct and all regulatory and reporting requirements.

Skills

RN license

Long-Term Care knowledge

Account Management

Driver's license

Car insurance

Job description

Description

At Clarest Health, we are dedicated to transforming patient care by providing innovative and efficient pharmacy services to healthcare facilities. Our commitment to excellence ensures that our automated dispensing solutions streamline medication management, improve patient outcomes, and enhance the overall efficiency of healthcare operations. As a part of the Clarest Health team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.

We're seeking a Registered Nurse-level Nurse Manager who takes initiative, solves problems proactively, and builds strong relationships. In this role, you'll be the main link between our closed-door pharmacy and the long-term care communities we serve. You'll ensure exceptional service through regular site visits, staff training, and smooth implementation of pharmacy technology, keeping communication clear between our pharmacy and client teams. If you're motivated by connections, driven to improve outcomes, and committed to quality care, we'd love to hear from you.

Location: Field-Based - Colorado Region

Compensation: Starting Range: $100,000 - $105,000 (dependent on experience)

Schedule: Monday - Friday, Day Working Hours

Travel Requirement: 70% + (Travel Reimbursement Provided)

Transportation: This role requires a valid driver's license and valid car insurance

Reports To: Account Management Leadership Team

What We Offer:

• Comprehensive Medical, Dental and Vision Insurance (as low as $13.73/pay)
• Free Virtual Care - Telemedicine
• Flexible Spending and Health Saving Accounts
• Substantial PTO Offering in Year One, with an Increase After Your First Year
• Travel Mileage Reimbursement
• 401k with company match
• Referral Bonuses
• Life Insurance
• Pet Insurance
• Legal Insurance
• Make a difference in the lives of others!
• We are growing and that means more opportunities

Key Responsibilities:

• Conduct regular site visits to monitor service quality, address client needs, and build strong relationships.
• Partner with facility and corporate leaders to ensure satisfaction, retention, and effective communication.
• Lead meetings, calls, and training sessions (virtual or on-site) to support staff education and share pharmacy updates.
• Oversee new facility onboarding and transitions, including setup, training, and operational support.
• Support adoption of pharmacy technology tools and troubleshoot issues as needed.
• Document visits, client interactions, and follow-up actions in line with company guidelines.
• Collaborate with pharmacy leadership and internal teams to resolve issues and maintain high service standards.
• Maintain compliance with Clarest's Code of Conduct and all regulatory and reporting requirements.

Qualifications:

• Must have an active RN license in good standing
• Strong working knowledge of Long-Term Care operations and workflows required
• At least 3 years of relevant experience in Account Management (preferred)
• Must possess a valid driver's license in good standing and active car insurance

Skills + Abilities:

• Must be able to communicate clearly and effectively, both verbally and in writing, with facility staff and internal teams
• Ability to motivate and lead teams, as well as develop and implement training materials for community/facility staff
• Demonstrated ability to identify issues, investigate concerns, and develop and implement solutions
• Strong customer service orientation with the ability to manage customer relationships, resolve complaints and ensure satisfaction
• Ability to lift up to 40 lbs., drive, and travel up to 70% of the time