Now Hiring - Receptionist / Front Office

Craig Bagley - State Farm Agency; Corpus Christi (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Craig Bagley - State Farm Agency seeks a Front Office - Team Member in Corpus Christi, TX. This role focuses on delivering exceptional customer service, resolving inquiries efficiently, and maintaining detailed records. Ideal candidates possess strong communication skills, a positive attitude, and a willingness to obtain an insurance license, while enjoying growth opportunities within the agency.

Benefits

Base Pay plus Bonus

Paid Time Off (vacation and personal/sick days)

Health/Life/Disability

Retirement Plan

Growth potential and opportunity for advancement

Qualifications

• Motivated with a professional and outgoing personality.
• Comfortable with making outbound calls.
• Genuinely excited to help customers.

Responsibilities

• Provide product/services information and resolve customer issues.
• Manage incoming calls and handle customer complaints.
• Keep records of customer interactions and process accounts.

Skills

Strong phone contact handling skills

Active listening

Strong Problem-solving skills

Excellent communication

Ability to multi-task

Education

Willingness to obtain Property and Casualty insurance license

Job description

Craig Bagley - State Farm Agency, located in Weatherford, TX has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude.

The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.

Responsibilities include but not limited to :

• Provide product / services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
• Manage incoming calls
• Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents

You will receive :

• Base Pay plus Bonus with room to grow
• Paid Time Off (vacation and personal / sick days)
• Health / Life / Disability
• Retirement Plan
• Growth potential / Opportunity for advancement within my office

Ideal Candidate :

• Must be willing to obtain Property and Casualty insurance license
• Strong phone contact handling skills and active listening
• Comfortable with making outbound calls
• Genuinely excited to help customers
• Patient, empathetic, and passionately communicative; loves to talk
• Ability to empathize with and advocate for clients when necessary
• Strong Problem-solving skills
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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Front Office Receptionist • Corpus Christi, TX, US