NOW HIRING: Mobile Crisis Counselor – QMHP

Chandler Behavioral Health, Inc.; Richmond (VA); On-site; USD 48,000 - 60,000; Full time

Job summary

Chandler Behavioral Health, Inc. in Virginia is seeking a dedicated QMHP to join the Mobile Crisis Response Team, delivering rapid, community-based crisis services and coordinating care with clients, families, and local partners.

The Mobile Crisis Counselor provides direct crisis intervention, documentation, and follow-up planning in high-stress settings, with a focus on safety, confidentiality, and collaboration.

Qualifications

• Must meet Virginia QMHP qualifications.
• Strong crisis intervention and de-escalation skills.
• Excellent written and verbal communication abilities.
• Ability to complete timely, detailed clinical documentation.
• Ability to work independently in community-based environments.
• Reliable transportation with valid driver's license and appropriate insurance.

Responsibilities

• Respond to individuals experiencing behavioral health crises in community-based settings.
• Provide direct crisis intervention, stabilization, and support services.
• Complete required clinical documentation accurately and within established timeframes.
• Assist with safety planning, crisis stabilization, and follow-up services.
• Assess immediate needs and identify appropriate community resources and levels of care.
• Collaborate with clinicians, law enforcement, hospitals, emergency departments, and other providers.
• Maintain client confidentiality per HIPAA and agency policies.

Skills

Crisis intervention

De-escalation

Written and verbal communication

Clinical documentation

Independence in community settings

Driver's license

Job description

Chandler Behavioral Health is seeking a dedicated and compassionate Qualified Mental Health Professional (QMHP) to join our Mobile Crisis Response (MCR) Team.

The Mobile Crisis Counselor provides rapid, community-based behavioral health support to individuals experiencing a mental health crisis. We are looking for a dependable professional who can respond effectively in high-stress situations, provide direct crisis services, and work collaboratively with clients, families, community partners, and other members of the treatment team.

Position: Mobile Crisis Counselor – QMHP

Key Responsibilities

• Respond to individuals experiencing behavioral health crises in community-based settings.
• Provide direct crisis intervention, stabilization, and support services.
• Complete required clinical documentation accurately and within established timeframes.
• Assist with safety planning, crisis stabilization, and coordination of appropriate follow-up services.
• Assess immediate needs and identify appropriate community resources and levels of care.
• Collaborate with clinicians, law enforcement, hospitals, emergency departments, community providers, and other treatment professionals as appropriate.
• Maintain professional boundaries and protect client confidentiality in accordance with HIPAA and agency requirements.
• Follow all DBHDS, DMAS, Medicaid, and Chandler Behavioral Health policies and documentation standards.
• Participate in supervision, training, and other required meetings.
• Maintain flexibility and availability based on Mobile Crisis service needs.

Minimum Qualifications

Candidates must meet the requirements to qualify as a QMHP in Virginia, as applicable to the population served.

Preferred candidates will have

• Experience working in behavioral health, crisis stabilization, Mobile Crisis Response, community-based services, or emergency mental health services.
• Strong crisis intervention and de-escalation skills.
• Excellent written and verbal communication skills.
• Ability to complete timely, detailed, and compliant clinical documentation.
• Ability to work independently in community-based environments.
• Reliable transportation, a valid driver's license, and appropriate automobile insurance as required for the position.
• Ability to successfully complete required background checks, screenings, and agency training.

What We're Looking For

We are looking for a reliable, responsive, and client-focused QMHP who understands that Mobile Crisis requires both strong clinical judgment and the ability to provide hands-on, direct care during a behavioral health crisis.

Join Chandler Behavioral Health and help provide timely support to individuals and families when they need it most.

Chandler Behavioral Health is an equal opportunity employer.